Coffeehouse Shift Supervisor: Lead Craft and Team

Starbucks Corp.; Heber (UT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company in Heber, Utah is seeking a Shift Supervisor to lead daily storefront operations, ensure quality beverages and food to standard recipes, and coach a small team in a welcoming environment.

The role requires directing work, delegating tasks, adaptable scheduling, and strong customer service to create a positive community space. Benefits and growth opportunities are provided as part of being a Starbucks partner.

Qualifications

• Regular attendance and punctuality, with or without accommodation
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Provide quality beverages and food to standard recipes or customized for customers
• At least six months of customer-facing experience
• At least six months of experience delegating tasks to others and coordinating two+ employees

Responsibilities

• Direct shift operations and lead the team to serve customers
• Ensure beverages and food are prepared to standard recipes
• Coach staff and delegate tasks effectively
• Maintain store safety and security and adhere to policies
• Deliver excellent customer service and build customer relationships

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Heber, Utah is seeking a Shift Supervisor to lead daily storefront operations, ensure quality beverages and food to standard recipes, and coach a small team in a welcoming environment.

The role requires directing work, delegating tasks, adaptable scheduling, and strong customer service to create a positive community space. Benefits and growth opportunities are provided as part of being a Starbucks partner.