Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Franklin (NJ); On-site; USD 21,000 - 26,000; Full time

Job summary

Starbucks Coffee Company in Franklin, NJ is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and mentor a small team to deliver outstanding customer experiences.

Ideal candidates bring 6 months of customer service experience, strong communication, and the ability to work flexible hours including early mornings, evenings, weekends, and holidays.

Qualifications

• Regular attendance and punctuality
• Flexible hours including early mornings, evenings, weekends, nights and holidays
• Adhere to store policies: quality beverages/food, cash handling, safety
• At least 6 months of experience in customer-facing role
• Prepare beverages/food to standard recipes or customized for customers
• At least 6 months of experience delegating tasks to 2+ employees

Responsibilities

• Lead daily shifts to ensure a welcoming service
• Maintain quality beverages and food to standard recipes
• Coach and delegate tasks to team to meet store standards

Skills

Direct team leadership

Fast learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Franklin, NJ is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and mentor a small team to deliver outstanding customer experiences.

Ideal candidates bring 6 months of customer service experience, strong communication, and the ability to work flexible hours including early mornings, evenings, weekends, and holidays.