Coffee Team Leader

brookshires; Airline Park Estates (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

Paid time off

401(k) with company contribution

Employee discounts

Scholarships and educational support

Outdoor recreation area access

Job summary

Brookshire Grocery Company in Texas, with banners including Brookshire's Grocery Company and Super 1 Foods, seeks a Coffee Department role to ensure coffee and related products are prepared and displayed to standard. You’ll collaborate with department staff to promote sales and customer service to support profitability goals.

The position requires a high school diploma or GED, 1+ year related experience, and food safety certifications.

Qualifications

• High school diploma or GED and 1+ year related experience.
• Minimum of 18 years of age; 21+ to drive per policy.
• Food Handler certification required; Manager Food Safety certification required.
• Strong customer service and communication skills are essential.

Responsibilities

• Train and develop partners; schedule, plan, assign and direct work.
• Review sales, ads and promotions historical data.
• Co-manage inventory to maintain in-stock levels.
• Maintain quality and safety standards for department.
• Greet customers and take orders; provide friendly service.

Skills

Customer service

Communication

Team leadership

Multi-tasking

Espresso machine

Inventory management

Food safety

Safety compliance

Attention to hazards

Adaptability

Education

High school diploma or GED

Food Handler certification

Manager Food Safety certification

Tools

In-store ordering machine

Inventory management system

Digital equipment operation

Job description

At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's-operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We're all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact.

When you join BGC, you're not just starting a job-you're becoming part of something bigger. We're here to support your goals, inspire your journey, and celebrate your wins.

Here's what sets us apart:

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

Job Summary:

Ensures coffee and related products are prepared and displayed in accordance with Company standards. Works closely with department personnel to promote department sales and customer service to support profitability goals.

Essential Duties and Responsibilities:

• Works in conjunction with upper management to train and develop partners, schedule, plan, assign, and direct work.
• Supports upper management with the review of historical data regarding sales, ads and promotions.
• Co-manages inventory using item management processes to ensure satisfactory in-stock levels.
• May review profit and loss, sales, shrink, and labor data with department manager.
• Indirectly responsible for maintaining and improving sales performance, financial results, public relations, product quality, and work standards.
• Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly.
• Makes fine judgements about aroma, flavor, taste, texture and color to inspect coffee and related products for quality.
• Helps with all aspects of department production including preparing, packaging, labeling.
• Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
• Promotes product sales through use of suggestive selling initiatives and appealing product displays.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Provides friendly and customer-service-oriented attitude by greeting customers, answering questions and taking orders by phone and in person.

Knowledge, Skills and Abilities:

• Intermediate knowledge of department operations.
• Intermediate knowledge of in-store ordering machine and inventory management processes.
• Ability to lead and motivate others.
• Ability to effectively communicate with customers and partners in written and verbal form.
• Ability to multi-task and work in a fast-paced environment.
• Ability to read and operate digital equipment, meters, dials, and/or calibrated scales.
• Ability to safely operate hazardous tools and equipment such as an espresso machine, coffee grinder, commercial ovens, etc.
• Ability to use precision and non-precision hand tools.
• Ability to learn new technology systems, methods, and processes.
• Ability to work flexible schedules including nights, weekends, and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience and Qualifications:

• High school Diploma or GED and one or more years of related experience; or an equivalent combination of experience and/or higher education required.
• Minimum of 18 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• Food Handler certification required.
• Manager Food Safety certification required.

Physical Demands:

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to talk and hear.
• Continuously required to use hands for reaching, touching, or handling.
• Continuously required to stand or walk.
• Frequently required to use strenuous finger or hand movements.
• Frequently required to bend, kneel, squat, or stoop.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Att