Coffee & Tea Equipment Technician - Field Service

VONQ Group; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account

PTO

401K

Job summary

Capitol Coffee Systems, Inc. seeks a skilled Coffee and Tea Equipment Technician to service, repair, and install a range of coffee machines for our clients in the Raleigh-Durham area. You will travel to customer sites, diagnose issues, and maintain equipment to ensure peak performance.

This role requires safe driving, adherence to safety protocols, and the ability to read manuals and training materials. You will work both independently and as part of a team, delivering exceptional service and

Qualifications

• Must have a valid driver's license.
• Ability to read and comprehend technical manuals and training materials.
• Excellent interpersonal and written communication skills.
• Strong judgment and decision-making abilities.
• Able to work independently and as part of a team.
• Willingness to follow safety and security procedures.
• Physical ability to lift 50–100 pounds and work in various weather conditions.
• Capable of using hand tools and basic repair equipment.

Responsibilities

• Drives a service van or box truck to customer locations.
• Loads and unloads vehicle with equipment, parts, and product.
• Diagnose and repair all Capitol Coffee equipment, following safety protocols.
• Obtain signed equipment loan agreement from customers and return paperwork to office.
• Clean and maintain coffee equipment; perform filter changes and CO2 tank swaps.
• Report vehicle issues to manager and schedule routine maintenance.
• Maintain records using a smartphone, iPad, or laptop.
• Read and comprehend technical manuals and training materials.
• Demonstrate safe operation and professional conduct on the job.

Skills

Interpersonal skills

Oral and written communication

Teamwork

Decision making

Judgment

Tools

Screwdrivers

Crimpers

Job description

Capitol Coffee Systems, Inc. seeks a skilled Coffee and Tea Equipment Technician to service, repair, and install a range of coffee machines for our clients in the Raleigh-Durham area. You will travel to customer sites, diagnose issues, and maintain equipment to ensure peak performance.

This role requires safe driving, adherence to safety protocols, and the ability to read manuals and training materials. You will work both independently and as part of a team, delivering exceptional service and