Coffee Shop Store Manager: Guest Experience Leader

Aramark; Cullowhee (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Aramark at Western Carolina University in Cullowhee, NC, is seeking a Store Manager to lead the Starbucks location. You will oversee daily operations, uphold brand standards, and drive customer satisfaction while coaching a team and ensuring safety and profitability.

The role requires retail leadership experience, a bachelor's degree or equivalent, and the ability to lift up to 50 lb. The position offers growth opportunities and collaboration with a global company in a university setting.

Qualifications

• Requires at least 4 years of experience in the role.
• 1-3 years of experience in a management role.
• Previous experience in retail is required.
• Requires a bachelor’s degree or equivalent experience.
• Strong communication skills; customer service focus.
• Ability to lift up to 50 lb. and stand for extended periods.

Responsibilities

• Oversee daily operations and ensure brand standards are met.
• Lead and develop team members using coaching model.
• Maintain safety, sanitation, and customer service excellence.
• Manage Front of House dining operations and retail services.
• Assist in ordering, receiving, storing, and food preparation procedures.
• Forecast location performance and support inventory management.
• Coordinate with client and internal departments to meet targets.

Skills

Strong communication skills

Education

Bachelor's degree

Job description

Aramark at Western Carolina University in Cullowhee, NC, is seeking a Store Manager to lead the Starbucks location. You will oversee daily operations, uphold brand standards, and drive customer satisfaction while coaching a team and ensuring safety and profitability.

The role requires retail leadership experience, a bachelor's degree or equivalent, and the ability to lift up to 50 lb. The position offers growth opportunities and collaboration with a global company in a university setting.