Coffee Shop Shift Leader: Craft & Community

Starbucks Corp.; Houston (TX); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Paid vacation

Job summary

Starbucks Coffee Company in Houston, TX is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store. You will guide beverage and food preparation, coach team members, and uphold store policies, safety, and quality standards.

The position requires 6+ months in customer service, 6+ months of delegation experience, and strong interpersonal skills. Flexible hours and a commitment to a warm, community-focused experience are essential.

Qualifications

• Attendance and punctuality required.
• Flexible hours including mornings, evenings, weekends, nights, holidays.
• Provide quality beverages and food to standard recipes; handle substitutions as needed.
• 6+ months experience interacting with customers and fulfilling requests.
• 6+ months experience delegating tasks to 2+ employees.

Responsibilities

• Direct the work of others and coordinate tasks.
• Coach and guide food/beverage preparation to standard recipes.
• Maintain store policies, safety, and security.
• Respond to customer inquiries with effective communication.
• Collaborate with team to deliver a welcoming store environment.

Skills

Customer service

Cash handling

Food prep

Leadership

Team delegation

Interpersonal skills

Job description

Starbucks Coffee Company in Houston, TX is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store. You will guide beverage and food preparation, coach team members, and uphold store policies, safety, and quality standards.

The position requires 6+ months in customer service, 6+ months of delegation experience, and strong interpersonal skills. Flexible hours and a commitment to a warm, community-focused experience are essential.