Coffee Shop Manager: Lead Guest Experience & Growth

Coborn's; Jamestown (ND); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Employee discount on groceries

DailyPay access

Paid Time Off

Holiday pay premium

ESOP participation

Job summary

Coborn's is seeking a coffee department leader who will drive sales and gross profits by effectively utilizing personnel and resources. You will coach and train the team to ensure remarkable guest service across shifts.

You’ll oversee daily coffee operations, inspire a high-performing team, and focus on training, performance metrics, and teamwork to deliver a superior guest experience. This role emphasizes leadership and operational excellence.

Qualifications

• Must be at least 18 years of age.
• Previous coffee shop/customer service experience preferred.

Responsibilities

• Lead the coffee department to maximize sales and gross profits through effective use of personnel and resources.
• Coach, train, and influence the coffee team to deliver remarkable guest service.
• Oversee daily operations and performance to ensure a high-quality guest experience across shifts.

Skills

Customer service

Job description

Coborn's is seeking a coffee department leader who will drive sales and gross profits by effectively utilizing personnel and resources. You will coach and train the team to ensure remarkable guest service across shifts.

You’ll oversee daily coffee operations, inspire a high-performing team, and focus on training, performance metrics, and teamwork to deliver a superior guest experience. This role emphasizes leadership and operational excellence.