Coffee Shop Barista

Crestline Hotels & Resorts; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Crestline Hotels & Resorts is seeking a friendly Coffee Shop Barista to prepare and serve coffee, teas, and light bites, greet guests, and ensure 100% satisfaction.

You will follow safety protocols, operate the POS, maintain a clean service area, restock supplies, handle opening/closing duties, and respond to guest requests. Experience in hospitality helps; on-site daytime shifts are available.

Qualifications

• Experience in hospitality or food service is advantageous.
• Ability to follow safety protocols and handle cash transactions.

Responsibilities

• Provide personalized service to guests.
• Prepare coffee, teas and light food items.
• Operate POS and handle cash/credit transactions.
• Maintain cleanliness and stock of the coffee shop area.
• Assist with opening/closing side duties and inventory.
• Respond to guest requests and resolve issues promptly.

Skills

Customer service

Safety awareness

Guest communication

Tools

POS system

Job description

The Coffee Shop Barista is responsible for preparing and serving coffee, teas, and other beverages, greeting each guest, and ensuring that guests are 100% satisfied.

Potential Career Paths

F&B Supervisor – F&B Manager – Director of Food and Beverage-Director of Operations – General Manager - VP of Food & Beverage

Key Duties & Responsibilities

• Providing personalized service to all guests.
• Understands and abides by all safety protocols.
• Willingly embrace last-minute changes in direction and unexpected changes in operational plan.
• Performs other duties as assigned.
• Maintains positive guest relations at all times.
• Prepare food and beverages such as fresh fruit, coffee, and juices.
• Ability to utilize equipment used for drink and food making as necessary.
• Maintains knowledge of standard recipes (latte, cappuccino, macchiato, specialty drinks).
• Utilizing POS according to standards as necessary.
• Set out and arrange cold food such as rolls, muffins, and cereal for purchase.
• Set up and maintain the coffee shop service area and keep it clean and well presented.
• Maintains safety and sanitation requirements and storage procedures.
• Complete daily inventory of food, beverages, and supplies needed for each day.
• Order and/or purchase all necessary supplies.
• Ensure that all equipment is in working order and clean; rectify any deficiencies and report maintenance problems to the manager.
• Monitor and maintain the quality of all food and beverages and cleanliness of service lines.
• Restock food products and supplies as needed.
• Clear and clean tables as they are vacated throughout the shift.
• Remove trash and clean up spills immediately.
• Return unused food supplies to designated areas and store.
• Complete opening and closing side duties as assigned.
• Listen and respond to guests’ requests and complaints.
• Provide guests with information about local area, including giving directions.
• Report any equipment damages, safety hazards, maintenance problems and personnel problems to the Manager.

Requirements

• Education/Experience: Any combination of education, training or experience that provides the required knowledge, skills, and abilities.
• Certificates & Licenses: Food Handlers Certification (If applicable).