Coffee Equipment Technician — Fix the Machines Behind the Perfect Cup

CCR Beverage Solutions; Katy (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Paid time off

Job summary

CCR Beverage Solutions in Katy, Texas is seeking a Coffee Equipment Technician who fixes machines at commercial accounts. You will use a multimeter, read electrical and hydraulic diagrams, and document service notes clearly.

Two to three service calls daily; you’ll manage tickets in ServiceTitan, handle parts and inventory, and communicate findings to customers. A valid driver’s license, ability to lift 75 lbs, and a willingness to travel to accounts are required.

Qualifications

• Hands-on repair experience preferred.
• Must be able to lift 75 lbs and have a valid driver's license.

Responsibilities

• Handle 2–3 service calls per day at commercial coffee accounts.
• Use a multimeter to measure electrical readings and read diagrams to trace faults.
• Disassemble/reassemble components with care and reference parts diagrams.
• Write clear service notes and manage tickets in ServiceTitan.
• Explain findings to customers in plain language and ensure proper documentation.

Skills

Electrical diagnosis

Tool use

Customer communication

Vehicle operation

Tools

Multimeter

ServiceTitan

Parts diagrams

Job description

Coffee Equipment Technician - Fix the Machines Behind the Perfect Cup

CCR Beverage Solutions, Katy, Texas, United States

About this position

You're the person who fixes things before being asked.

You've swapped out an outlet, replaced a faucet, or taken something apart just to understand how it works. When you hit a wall, your first move is to find information - a wiring diagram, a manual, a YouTube video - not to wait for someone to hand you the answer. You enjoy coffee. You communicate clearly, in writing and in person.

If that sounds like you, keep reading. If you're applying to every open posting this week hoping something sticks - this one probably isn't the right fit, and that's okay.

What this role actually looks like

You'll handle two to three service calls per day at commercial coffee accounts. Here's what you'll actually be doing:

• Using a multimeter to take voltage, resistance, capacitance, and continuity readings
• Reading electrical and hydraulic diagrams to trace faults to their source
• Identifying outlet types and plumbing thread sizes, and building adapters when needed
• Disassembling and reassembling components with care and attention to detail
• Referencing parts diagrams and machine documentation for part numbers
• Writing accurate, professional service notes - complete sentences, correct spelling, no slang
• Managing tickets and time through ServiceTitan, our digital dispatch platform
• Explaining your findings clearly to customers in plain language
• Tasting coffee regularly to confirm a machine is dialed in after a repair

Some hands-on experience is expected - changing outlets, replacing fixtures, completing home repair projects, or similar work. You don't need a formal background, but you shouldn't be picking up a multimeter for the first time on your first call. You'll also need a valid driver's license with a clean record, the ability to lift 75 lbs, a reliable smartphone, and a secure address for parts deliveries via FedEx and UPS.

What makes us different

We've built a support structure so you can focus on diagnosing and fixing. A dedicated team handles dispatch, scheduling, and back-office support including estimates and invoicing for large and enterprise accounts. Inventory is tracked digitally and reordered automatically - though you'll assist with parts receiving and inventory counts. You'll also need basic confidence with vehicle upkeep, like handling a flat tire or dropping the vehicle off for scheduled maintenance.

Once training is complete, you'll receive a company vehicle and start your day from home - no office required.

What success looks like

At 30 days - accurate diagnoses. Speed isn't the focus yet. Getting it right is.

At 60 days - running calls solo with minimal errors. Self-sufficient.

At 90 days - averaging two hours or less on site. Capable and efficient.

What we offer

• $20-$25/hour based on experience and certifications
• Expected hours: 30 - 60 per week
• Medical, dental, and vision - eligible within 90 days
• 401(k) with company match and paid time off