Coffee Equipment Service Technician | Field Tech & Maintenance

Daiohs First Choice; Hayward (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Starting pay

Bonus opportunities

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Employee assistance

Flexible spending

Life insurance

Paid time off

Paid holidays

Job summary

First Choice Coffee Services in Hayward, CA is looking for a Service Technician to join our team. You will perform service on coffee brewing equipment, respond to customer inquiries, and help keep client sites running smoothly.

This on-site role requires a high school diploma or equivalent, a valid driver's license, and willingness to travel as needed. We offer a starting hourly rate of $20–$24 plus monthly bonus opportunities and benefits.

Qualifications

• High school diploma or equivalent.
• Past Experience is a plus.
• Valid driver's license.

Responsibilities

• Perform scheduled and unscheduled service activities on coffee brewing equipment, including emergency service calls, preventive maintenance, installations, and equipment removals at customer locations.
• Instruct customers on the proper use of coffee equipment, respond to inquiries about coffee equipment, and communicate customer inquiries to appropriate First Choice staff.
• Complete all service calls and related paperwork in an accurate and timely manner.
• Maintain proper parts inventory for assigned service vehicle and inventory parts on a monthly basis.
• Refurbish and repair coffee equipment for use at customer sites.
• Prepare records such as service orders, product disbursement sheets, monthly inventory, and parts inventory in accordance with First Choice policies and procedures.
• Ensure that assigned service vehicle undergoes routine maintenance as needed, obey traffic laws, and maintain a valid driver’s license.
• Assume route driver duties during vacation or other absence of regular branch drivers; perform other deliveries as needed.
• Maintain and clean the service area.
• Receive, organize, and maintain parts for equipment.

Education

High school diploma or equivalent

Job description

First Choice Coffee Services in Hayward, CA is looking for a Service Technician to join our team. You will perform service on coffee brewing equipment, respond to customer inquiries, and help keep client sites running smoothly.

This on-site role requires a high school diploma or equivalent, a valid driver's license, and willingness to travel as needed. We offer a starting hourly rate of $20–$24 plus monthly bonus opportunities and benefits.