Coffee Cafe - Supervisor

Ensemble Hospitality; Long Beach (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A prominent hospitality company in Long Beach is seeking a Coffee Café Supervisor to oversee daily operations and ensure high-quality coffee service. This role involves training baristas, maintaining equipment, and providing excellent guest service in a busy café environment. The ideal candidate has at least 2 years of supervisory experience in a coffee setting and possesses strong leadership and communication skills. A focus on espresso quality and a positive team environment are essential for success in this position.

Qualifications

• Minimum 2 years of experience as a Lead barista in a supervisory role.
• Strong understanding of coffee preparation and beverage recipes.
• Ability to lead and motivate a team in a fast-paced environment.

Responsibilities

• Oversee daily coffee café operations focusing on espresso quality.
• Provide hands-on training to baristas on coffee preparation.
• Deliver efficient guest service in the coffee café.

Skills

Lead barista experience

Team leadership

Effective communication

Attention to detail

Job description

Hotel Maya, 700 Queensway Drive, Long Beach, California, United States of America

Job Description

Posted Monday, March 30, 2026 at 7:00 AM

A Coffee Cafe Supervisor (Lead Barista/Working Supervisor)

The Coffee Café Supervisor is responsible for the daily execution and leadership of the coffee café operation within a high-volume hotel restaurant environment. This role serves as the in-house subject matter expert on espresso and coffee beverage preparation, ensuring consistent product quality, efficient service, and an elevated guest experience.

The Coffee Café Supervisor provides technical training and guidance to café staff, supports café and beverage operations, and assists with guest flow and large party coordination for Fuego reservations. This position is a working supervisor role focused on hands‑on leadership and operational excellence in the café.

This role operates in accordance with all applicable union agreements.

Key Responsibilities

Coffee Program Execution

• Oversee daily coffee café operations with a focus on espresso quality, beverage consistency, and service efficiency
• Serve as the technical expert in espresso preparation, including dialing in grinders, extraction standards, and beverage execution
• Maintain and uphold recipe standards for all coffee and specialty beverages
• Ensure proper maintenance, cleanliness, and operation of all coffee equipment

Training & Team Support

• Provide hands‑on training and ongoing coaching to baristas on coffee preparation and service standards
• Support onboarding and development of new café team members
• Reinforce speed, quality, and consistency standards during service
• Lead by example in a fast‑paced, high‑volume service environment

Guest Experience & Service

• Deliver friendly, attentive, and efficient guest service in the coffee café
• Resolve guest service issues with professionalism and urgency
• Create a welcoming and high‑quality café experience consistent with hotel standards

Operations Support

• Assist with inventory monitoring and ordering of coffee‑related products
• Coordinate with management on café staffing needs and service flow
• Support reservations and coordination for larger parties in Fuego as needed

Required Skills and Qualifications

• Experience: Minimum 2 years of experience as a Lead barista in a supervisory role with a strong understanding of coffee preparation and beverage recipes.
• Leadership Skills: Ability to lead and motivate a team, manage conflicts, and create a positive work environment.
• Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and staff.
• Attention to Detail: Strong attention to detail to ensure product quality and adhere to standards.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

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