Coffee and Tea Equipment Tech

Capitol Coffee; Raleigh, Durham (NC, NC); On-site; CAD 42,000 - 48,000; Full time

Benefits offered by this job

Flexible schedule

Health, Dental, and Vision insurance

Health Savings Account

PTO

401K

Job summary

Capitol Coffee Systems, Inc. is seeking a Coffee and Tea Equipment Technician in our service team. The role involves repairing, installing and maintaining a range of coffee and tea machines for our diverse client base, with emphasis on safety and first-rate service.

Responsibilities include field service visits, equipment maintenance, and upholding company standards while delivering exceptional customer support.

Qualifications

• Must have a valid driver's license.
• Ability to lift 50-100 pounds and move 50-100 pounds with a cart up to 200 pounds.
• Comfort working outdoors and in customer facilities.
• Able to follow safety protocols and work as part of a team.

Responsibilities

• Drives a service van or box truck to and from customer locations.
• Loads and unloads vehicle with equipment, parts, and product.
• Diagnose and repair Capitol Coffee equipment, following safety protocols.
• Obtain signed equipment loan agreements from customers and return paperwork.
• Clean coffee equipment as needed; perform filter changes and CO2 tank swaps.
• Report vehicle issues and coordinate routine maintenance.

Job description

Coffee and Tea Equipment Tech

Our Company

Capitol Coffee Systems was founded to do one thing: Offer the highest level of service in the office coffee industry. More than 35 years and 3000 customers later (. . . yes we can brag a little) we provide quite a bit more than just the best coffee. Create an atmosphere of teamwork and appreciation by offering killer coffee, beverage and food programs, all with industry-leading service and support. So while our product menu has changed over 35 years, our dedication to service never will.

Capitol Coffee Systems is a family-owned business, which has been servicing the Raleigh/Durham area for over forty years. Our mission is to provide quality products to our customers while maintaining superior customer service.

Coffee and Tea Equipment Technician

As a coffee and tea equipment technician, you work with coffee equipment manufactures, coffee shops, restaurants and convenience stores to repair, troubleshoot, install machines and related equipment. Your responsibilities are to service various coffee and tea machines, after installations regular inspections and maintenance. You will carry out your duties by assisting in person, through email and over phone assistance.

Essential Duties and Responsibilities

• Drives a service van or box truck to and from customer locations
• Loads and unloads vehicle with equipment, parts, and product
• Diagnose and repair all Capitol Coffee equipment, while ensuring all safety protocols are followed
• Responsible to obtain signed equipment loan agreement for all installs from each customer and return paperwork to office at the end of shift
• Clean coffee equipment as needed
• Make filter changes and CO2 tank swaps, as assigned
• Reports issues with vehicle to manager and ensures truck is brought in for routine maintenance

Physical Requirements

• Able to climb into and outof truck cab and back of truck multiple times per shift
• Be on feet throughout the day in customer facilities
• Able to walk, climb, balance, stoop and kneel
• Able to use hand tools such as screw drivers and crimpers
• Must be able to manipulate hands and arms to work on the inside of machines
• Must be able to safely lift 50-100 pounds from ground to counter height
• Load and unload equipment with an average weight of 50-100 pounds. Individual will be required to frequently push/pull a hand cart with up to 200 pounds up to distances of 500 feet
• Abide by company no alcohol/drug use policy
• Able to withstand exposure to outside weather conditions

Competencies

• Demonstrates exceptional technical skills and knowledge of coffee equipment
• Able to maintain company records through use of smart phone, iPad, or laptop computer
• Able to read and comprehend technical manuals
• Able to comprehend technical training and training videos
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Possess excellent interpersonal skills
• Strong oral and written communicator
• Works well as both an individual contributor and as a team member
• Displays ability and willingness to make decisions
• Exhibits sound and accurate judgment
• Professional appearance and demeanor
• Observe safety and security procedures

Licenses

• Must have a valid driver’s license

Benefits

• Flexible schedule
• Health, Dental, and Vision insurance
• Health Savings Account
• PTO
• 401K

Capitol Coffee Systems, Inc. provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour