CoE Program & Content Intern - Summer 2027

OpenKrill; United States; Sur place; USD 28 000 - 34 000; Temps partiel

Avantages offerts par ce poste

Paid holidays during internship

Tech stipend

8 hours of volunteer time

Personal and professional development

Résumé du poste

Veeam is seeking a highly motivated Center of Expertise (CoE) Program & Content Intern for the Summer Internship Program. You will support three active areas—internal engagement playbooks, external collateral, and Knowledge Hub governance—gaining hands-on experience in program management, content strategy, and AI-enabled productivity.

You will help customer-facing teams operate more consistently, share CoE value, and develop reusable resources.

Qualifications

• Rising junior or senior pursuing a bachelor's degree in Business, Information Management Systems, Operations, or related field.
• Curious, structured thinker who can turn ambiguity into clear plans, workflows, content, and insights.
• Comfortable with data, spreadsheets, dashboards, documentation, and cross-functional stakeholders.
• Strong writer able to adapt tone across internal playbooks, external collateral, and executive summaries.
• Interested in customer success, software, content strategy, communications, or AI-enabled workflows.
• Able to communicate findings clearly through concise summaries, visuals, and recommendations.
• Excellent written, verbal and communication skills.
• Willingness to learn about technology.
• Proficient with Microsoft Office applications and MS Excel.
• Curiosity for AI tooling and experience building agentic workflows.
• Ability to work independently in a fast-paced environment; high-energy self-starter.

Responsabilités

• Support program management across three active areas: engagement models, external collateral, and Knowledge Hub governance.
• Contribute to content strategy, webinars, and analytics to improve customer outcomes.
• Produce polished written deliverables and present insights to stakeholders.
• Assist with documenting processes, playbooks, and internal communications.
• Help scale the Center of Expertise by building reusable enablement resources.

Connaissances

Program management

Content strategy

Knowledge management

Data analysis

Written communication

Cross-functional collaboration

Problem solving

MS Excel

MS Office

Formation

Bachelor's degree in Business or Information Management Systems

Outils

Microsoft Office

Excel

Description du poste

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About Out Summer Internship Program

Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment.

As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one. Throughout the program, you'll also have the opportunity to participate in weekly professional development sessions, networking events, social activities, and other engaging experiences designed to support your personal and professional growth.

The program takes place from June - August 2027 (10-week program).

Your Role

We are seeking a highly motivated Center of Expertise (CoE) Program & Content Intern to support strategic initiatives spanning three active program areas: internal engagement models and playbooks, external-facing communications and enablement collateral, and Knowledge Hub content governance (including the webinar program). This internship provides hands-on exposure to program management, content strategy, knowledge management, communications, analytics, and AI-enabled productivity in a fast-growing cybersecurity software company.

The intern will contribute to projects that help customer-facing teams operate more consistently, communicate CoE value internally and externally, and access reusable resources that improve customer outcomes. The specific project mix will be scoped to the intern's strengths and current business priorities, drawing from any of the three program areas below rather than a single fixed workstream.

As a Center of Expertise (CoE) Program & Content Intern, you will help the Customer Experience Center of Expertise scale expertise, strengthen internal and external communications, and build reusable enablement resources. You will work on high-impact projects spanning program documentation, content strategy, communications, webinar support, and analytics. This role is ideal for a student who enjoys solving ambiguous business problems, producing polished written deliverables, analyzing data, and communicating recommendations that help teams work smarter.

Requirements

• Rising Junior or Senior pursuing a Bachelor's degree in Business, Information Management Systems, Operations, or a related field at an accredited college or university
• Curious, structured thinker who enjoys turning ambiguity into clear plans, workflows, content, and insights.
• Comfortable working with data, spreadsheets, dashboards, documentation, and cross-functional stakeholders.
• Strong writer, able to adapt tone across internal playbooks, external-facing collateral, and executive summaries.
• Interested in customer success, software, content strategy, communications, operations, AI-enabled workflows, or process improvement.
• Able to communicate findings clearly through concise summaries, visuals, and recommendations.
• Excellent written, verbal and communication skills
• Willingness to learn about technology
• Proficient with Microsoft Office applications.
• Comfortable with MS-Excel with a passion for data analysis and storytelling.
• Curiosity for AI tooling with experience building agentic workflows
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter

Benefits

As a paid intern at Veeam, you'll receive:

• Paid Company Holidays during your internship
• Tech Stipend to help set up your workspace
• 8 Hours of Paid Volunteer Time through our Veeam Cares Program
• Personal and Professional Development through our Internship Program

We're committed to providing a supportive and rewarding internship experience.

The pay range posted is an hourly rate of base pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.

United States of America Intern Pay Range

$20 - $25 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.