CoE Coordinator

Giving Home Health Care; Albuquerque (NM); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid holidays

Cellphone reimbursement

Lifestyle reimbursement

Mental health support

Tuition reimbursement

Employee Assistance Program

Employee appreciation

Snacks & drinks

PTO and Sick Days

Competitive benefits

Short/Long-term disability

401(k) with match

Job summary

Giving Home Health Care in Albuquerque seeks a CoE Coordinator to manage medical records, impairment rating preparation, and stakeholder coordination. You will ensure timely records processing, scheduling, and clear communication with ARs, IR Physicians, and care teams to support patient benefits.

You’ll review records with clinical insight, organize documentation packets, and maintain accurate IR progress tracking.

Qualifications

• Bachelor’s degree in Healthcare Administration or Public Health; 1–3 years healthcare experience.
• Proficiency in EMRs and medical content interpretation.

Responsibilities

• Initiate Medical Record requests and review records with clinical analysis.
• Initiate requests for medical records from relevant sources and ensure timely receipt.
• Review, process, and organize medical records with accuracy; collaborate with internal staff and external hospital/records departments.
• Coordinate testing orders from IR or PCPs and schedule processing.
• Submit packets to Authorized Representatives and IR Physicians promptly.
• Inform patients of scheduled Impairment Ratings and provide reminders.
• Educate patients on impairment rating content and assist attendance with liaisons when needed.
• Maintain professional communication and documentation.
• Maintain accurate records of patient interactions and services.
• Generate documentation to track IR progress and stakeholder updates.
• Ensure up-to-date records of all IRs and provide regular updates.

Skills

EMR proficiency

Microsoft Office

Healthcare program knowledge

AR/IR communication

Education

Bachelor’s degree in Healthcare Administration, Public Health or related field

Tools

EMR systems

Job description

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

The CoE Coordinator integrates responsibilities within the patient development process, focusing on the efficient handling of medical records, timely completion of impairment ratings, and seamless coordination with stakeholders. This role plays a pivotal part in coordinating communication with Authorized Representatives (ARs), IR Physicians, and all stakeholders, ensuring seamless service coordination and advocacy for patient benefits.

Responsibilities:

• Initiate Medical Record requests, upon receipt provide a thorough review utilize clinical expertise to research, analyze, and interpret patient medical records, testing, and assessments.
• Initiate requests for medical records from relevant sources and ensure timely receipt.
• Review, process, and organize medical records with precision to ensure accuracy and completeness.
  Foster positive relationships with internal staff and external hospital and medical group records departments.
• Coordinate testing orders from IR or Primary Care Physicians, ensuring efficient scheduling and processing.
  Compile comprehensive documentation packets for Impairment Rating appointments.
• Submit packets to respective Authorized Representatives and IR Physicians promptly.
• Inform patients of scheduled Impairment Ratings and provide necessary reminders.
• Educate patients on the content during an impairment rating interview, utilizing community liaisons for potential support in attending with patient in home when necessary.
• Ensure professionalism and facilitating smooth communication and documentation.
• Maintain accurate records of patient interactions, services provided, and outcomes.
• Generate documentation to track patient IR progress, monitor AR trackers, and evaluate program effectiveness.
• Ensure accurate and up-to-date records of all IRs, providing regular updates to internal and external stakeholders.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Public Health or related field preferred
  1 to 3 years of healthcare experience, proficiency in EMRs, and medical content interpretation.
• Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees.
• Occupational Illness Compensation (DEEOIC) program, or the (RECA) Radiation Exposure Compensation Act is preferred.
• Proficiency in Microsoft Office Suite and other relevant software is required.

Benefits:

• 7 1/2 day paid holidays, to include floating holiday, and birthday holiday.
• $100 monthly cellphone reimbursement.
• $150 Lifestyle Reimbursement annually.
• Modern Health mental wellness.
• Tuition Reimbursement Program.
• Employee Assistance Program.
• Employee Appreciation Program.
• Company Provided Snacks & Drinks Daily in Office Kitchen.
• Vacation (PTO) and Sick Days.
• Competitive benefit plans.
• Company paid STD and LTD.
• 401(k) with matching

$21 - $23 an hour

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.