CODE ENFORCEMENT OFFICER I

City of Norcross, GA; Norcross (GA); On-site; USD 52,000 - 68,000; Full time

Job summary

The City of Norcross, GA is seeking a full-time Code Enforcement Officer in the Public Safety Department to enforce city codes and zoning ordinances through inspections across the city. The role involves responding to violations, issuing citations, and ensuring corrective action.

The incumbent conducts investigations, utilizes GIS and city records, and coordinates with other departments. A high school diploma and valid GA driver’s license are required; bilingual ability is a plus.

Qualifications

• High School diploma or GED required.
• 1–2 years in code enforcement or related work with investigations and dispute resolution.
• Fluent in Spanish or Korean (not required).
• Valid Georgia driver’s license or ability to obtain one; clean MVR.
• Must pass Drug and Alcohol Screening.
• Overtime/weekends/holidays/shifts may be required.

Responsibilities

• Proactively patrols city to detect code violations (signs, nuisances, buildings).
• Investigates citizen complaints and determines validity of violations.
• Issues citations and advises on corrections; tracks remediation.
• Performs inspections using GIS and city records; documents findings.
• Maintains case information in the database and status reports.
• Monitors enforcement of environmental, nuisance, tax and licensing rules.
• Coordinates with Community Development and other departments as needed.
• Handles follow-up observations to ensure violations are corrected.

Skills

Code enforcement

Investigations

Public safety liaison

Communications

Education

High School diploma or GED

Tools

GIS software

Job description

The City of Norcross is looking for a full time Code Enforcement Officer in the Public Safety Department. The purpose of this position is to enforce city codes and zoning ordinances by performing inspections throughout the city. Successful performance helps ensure the successful prosecution of ordinance violations and affects the image of the City.

The incumbent will respond to and investigate allegations of violations of Municipal and Property Maintenance Codes. Duties include but are not limited to: assessing and responding to ordinances and zoning violations; issuing citations; recommending corrections; following up to ensure violations have been corrected.

• Proactively patrols the city to detect sign, nuisance, building and other city code violations.
• Investigates citizen complaints and allegations of violations.
• Determines the validity of complaints, based on city codes, and recommends appropriate courses of
• action.
• Issues violations based upon city code.
• Advises and assists with mitigation and correction of issues.
• Performs research using GIS and City of Norcross property records for ownership, tenants, business,
• and other information related to inspections and violations.
• Interacts with Community Development Department staff and other city employees when investigation
• or inspection requires their knowledge or assistance.
• Opens and updates case information in database by maintaining a status report of each case.
• Monitors and issues citations for city dumpster violations.
• Collects information on property damages; cites violators for property damage. Monitors all
• construction and land disturbing sites for code enforcement violations. Monitors pawn shops, beer
• and wine businesses, and taxi services for code violations. Conducts investigations pertaining to
• ordinance violations.
• Monitors and issues citations for occupational tax license violations. Responds to calls about
• stray and nuisance animals.
• Monitors post-approval permits for implementation or compliance.
• Conducts follow-up observations and assessments to ensure that violations have been corrected.

• High School diploma or GED.
• One to two years’ experience in code enforcement or compliance-related work including investigating allegations, conducting research and resolving complaints.
• Fluent in Spanish (or Korean), but not required.
• Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated.
• Have an acceptable Motor Vehicle Record.
• Be able to take and pass a Drug and Alcohol Screening.
• This position may require: Overtime, or working weekends, holidays, 8-hour, 10-hour, 12-hour, and/or rotating shifts.

Additional Duties and Responsibilities:

• Provides assistance and backup support to the department as necessary. Any other duties as assigned by management.

Scope and Impact:

Job has recurring work situations involving high degrees of discretion. The need for accuracy and effective utilization of accepted programs and routines is high. Errors in judgment will waste resources and adversely impact performance. Incumbent operates independently but work is verified. Content of work priorities are determined by supervision. The purpose of this position is to enforce local ordinances. Successful performance helps ensure the successful prosecution of ordinance violations and affects the image of the city.

Communications/Customer Contact:

Contacts are typically with other city employees and the general public. Contacts are typically to exchange information, provide services, and resolve problems.

Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of local ordinances, codes and state laws.
• Knowledge of court procedures and fine structures.
• Ability to use information provided to make decisions regarding the validity of complaints.
• In-depth knowledge of City streets and geography.
• Must possess strong interpersonal and communication skills.
• Must be able to engage citizens in a respectful manner, demonstrating professionalism. Skill in
• basic mathematical calculations.
• Skill in maintaining records and writing reports. Skill in dealing with public.
• Skill in the use of modern office equipment and Microsoft software. Skill in the use of a camera.
• Skill in oral and written communication.

Working Conditions:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
• Frequently required to convey information and answer/ask questions.
• Occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 50 pounds.
• While performing the duties of this job, the associate may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
• The noise level in the work environment may fluctuate.
• Ability to inspect construction sites for compliance, evaluation and/or violations.
• May also need to enter densely vegetative propertiesfor evaluation purposes and/or violations.
  

EOE/DFW