Code Compliance Officer

City of Arvada; Arvada (CO); On-site; USD 38,000 - 52,000; Full time

Job summary

The City of Arvada is seeking a proactive Code Compliance Officer to protect neighborhood livability. You will investigate complaints, perform property inspections, and enforce code provisions with a balance of enforcement and customer service.

This role requires strong communication and problem-solving skills, with on-site field work and community interactions. Starting pay is $27.86–$38.09 hourly, with placement based on education and experience.

Qualifications

• Solid knowledge of International Property Maintenance Code and basic knowledge of other Arvada municipal codes and State of Colorado traffic laws.
• Knowledge of and adherence to Arvada Police Department policies and procedures.
• Technical knowledge for use of noise and light meters to ascertain readings in disputes and enforcement.
• Strong customer service skills with emphasis on problem solving and conflict resolution.
• Strong organizational skills and ability to handle multiple cases simultaneously.
• Ability to use job-specific software and tools, including digital camera, small hand tools, and office equipment.

Responsibilities

• Responds to allegations of property maintenance code and other municipal code violations.
• Conducts thorough investigations and documents findings; initiates corrective action.
• Performs on-site inspections of commercial and residential properties to ensure code compliance.
• Initiates nuisance abatement hearings and coordinates with contractors and staff.
• Maintains case files and prepares data for reporting and billing.
• Interacts with the public via phone, email, and written correspondence.
• Oversees day-to-day leadership activities and staff performance in enforcement activities.
• Periodically operates a City vehicle to travel to various work sites.

Skills

Strong communication skills

Customer service

Negotiation & conflict resolution

Problem solving

Driving

Education

High School/GED

Job description

Internal Candidates must apply through Jobs Hub in Workday. All positions close Friday morning at 12:01am.

Pay Range: $27.86- $38.09 Hourly. The City of Arvada promotes Equal Pay for Equal Work. Starting salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity. The range listed reflects the entire range and typical placement is entry to mid range.

Role Overview

The City of Arvada is looking for a proactive and community-focused Code Compliance Officer to help protect the safety, appearance, and livability of our neighborhoods. In this role, you’ll work directly with residents and businesses to investigate concerns, conduct property inspections, and help resolve code compliance issues that impact our community. This is a great opportunity for someone who enjoys problem solving, working in the field, and building positive relationships with the public. Successful candidates are strong communicators who can balance enforcement with customer service while helping maintain the high standards that make Arvada a great place to live and work. If you’re motivated by public service and want a role where your work has a visible impact every day.

Applications will be reviewed as they are received, and the interview process may begin at any time. Submission of an application does not guarantee advancement in the selection process. This recruitment may close once all available positions have been filled.

Essential Job Functions

• Responds to allegations of property maintenance code and other municipal codes violations.
• Completes a thorough investigation to determine if code violations exist and then takes appropriate corrective action and completes documentation.
• Performs on-site inspections of commercial and residential buildings, sites, and vacant land to determine if maintenance of the property is in compliance with property maintenance code.
• Takes appropriate corrective action as necessary.
• Initiates the legal and judicial process by issuing and serving summonses and providing evidence and testimony at hearings and trials and ensures that the legal requirements of notification are met.
• Initiates nuisance abatement hearings.
• Determines the necessity of work orders for contractors, issues work orders and coordinates with internal personnel and outside contractors.
• Provides detailed job parameters and ensures job completion.
• Calculates, assesses, and processes financial information and supporting documentation utilized for the billing, collection and assessment of administrative fees, tax liens.
• Maintains updated case files for documentary and historical purposes.
• Creates and maintains a variety of data spreadsheets and organizational charts to provide information to city staff, citizens, and other municipalities.
• Proactively enforces the city sign code.
• Identifies, removes, and disposes of illegal signage on city right-of-way.
• Interacts with the public via phone, electronic mail, in writing.
• Consults, daily, with city staff regarding enforcement and code interpretations.
• Coordinates with appropriate work units to accomplish objectives.
• Oversees day-to-day leadership activities, including effectively communicate vision and priorities, makes decisions and problem solves, delegates work, manages performance, hires, manage resources, develops others, and maintains a team culture to produce strong performance and positive employee and community member experiences.
• Frequently operates a personal or City-owned motor vehicle to drive to and from work locations throughout the City.

Other Job Functions

• Participates on miscellaneous city committees and attendance to board of adjustment, city council and neighborhood meetings as needed.
• Conduct surveys related to enforcement topics, job function, policy and procedure and other pertinent miscellaneous information.
• Performs other duties as assigned.

Solid knowledge of International Property Maintenance Code and basic knowledge of other Arvada municipal codes and State of Colorado traffic laws. Knowledge of and adherence to Arvada Police Department policies and procedures. Basic knowledge of federal, state, and local laws and regulations related to code enforcement activities. Technical knowledge required for use of noise and light meters to ascertain readings pertaining to disputes and enforcement issues. Strong customer services skills with emphasis on problem solving and conflict resolution. Strong organizational skills and ability to work on several cases or issues simultaneously. Good negotiation, mediation, conflict management and problem-solving skills. Ability to use a variety of job specific software and tools, including but not limited to digital camera, small hand tools, simple office equipment, personal computer, copier, printer, fax machine, scanning machine, laminating machine, two-line phones, I-pads, smart phone, police radio and CEWs (conducted electrical weapons). Ability to work varying shifts including evenings, weekends, holidays and/or on-call hours. Ability to obtain Code Enforcement Certification, CEW (conducted electrical weapon) certification, defensive tactics certification within one (1) year of hire. Ability to effectively communicate information, both verbally and in writing, to support organizational objectives and interact with all levels of personnel within the city in a positive and cooperative manner. Must be able to operate a motor vehicle.

Preferred

• Two (2) years’ experience in code enforcement or law enforcement.

License & Certification

• Basic Code Enforcement Officer Certification from the Colorado Association of Code Enforcement Officials (CACEO), or obtain certification within one (1) year from date of hire.
• Must successfully complete all annual and as-needed in-service training and certification requirements.
• A valid Colorado driver’s license and acceptable driving record is required.
• Must obtain and maintain a Criminal Justice Information Services (CJIS) Certification.

Education

• Degree: High School/GED
• Major: Education
• Required: Yes

Work Experience

• Related Customer service experience in a high-pressure work environment.
• Preferred: Two (2) years’ experience in code enforcement or law enforcement.

Position is subject to an extensive background check, which may include fingerprinting, a polygraph examination, verification of employment and education, a review of criminal and driving records, reference checks, and other relevant factors as required.

Moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs.) and use of medium weight tools.

Hazards: Occasional hazards that are predictable or well protected against (Hazardous waste, ladders, cleaning supplies, trips and falls).

Regular exposure to heat and noise along with working outside in the elements.

The City of Arvada offers a robust Total Rewards package.

Vision

We Dream Big and Deliver

Mission

We are dedicated to delivering superior services to enhance the lives of everyone in our community.

Values

• Innovation: We excel in creativity, flexibility and the use of best practices while valuing diverse backgrounds, ideas and perspectives.
• Passion: We are a high performing, inclusive team inspiring each other to pursue excellence.
• Opportunity: We value our diversity, embrace possibilities, face challenges, persevere and take action to deliver quality results.

The City’s Core values are in every employee’s individual Performance Plan which helps us to reinforce our expectations for living and working by our Core Values.

Every City employee is expected to perform his/her job to the highest professional standards. This includes upholding the City’s values with integrity and accountability, acting in a manner that is respectful and inclusive towards others, and adhering to the City’s policy on employee conduct as detailed in the personnel rules sec. 70-143.

The City is an Equal Employment Opportunity Employer.

We have consistently received Top Workplace awards since 2012. Most recently, we received USA Today’s Top Workplaces Award.

I am Arvada videos show team members talking about their work with the city.