Cocktail Server - MGM Springfield

MGM Resorts International; Springfield (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free meals

Free parking

Employee discounts

Job summary

MGM Resorts International in Springfield, MA invites you to join our Casino Cocktail Server team. You will greet guests, take orders, prepare and serve cocktails and foods, and help create WOW moments in a fast-paced hospitality environment.

The role starts at $9.50 per hour plus tips; overtime is paid per state requirements. Benefits include meals, parking, and employee discounts. 21+ age, prior cocktail or food service experience preferred.

Qualifications

• Must be 21 years of age.
• Preferred 6 months experience as a cocktail and/or food server in a similar environment.
• Highly motivated and energetic personality.
• Day, swing and grave shift availability

Responsibilities

• Take orders and serve food and drinks efficiently and accurately.
• Prepare and garnish cocktails and beverages for guests.
• Maintain knowledge of menu items, brands, and beverages.
• Respond to guest inquiries about services and local attractions.
• Perform opening/closing duties and restock supplies.
• Resolve guest complaints within approved authority or escalate to management

Skills

Cocktail serving

Food service

Customer service

Job description

Springfield, Massachusetts

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

Join our dynamic team as a Casino Cocktail Server and be the heart of memorable guest experiences! Your welcoming smile and attentive service will set the tone for an unforgettable visit, as you engage with guests to understand their unique stories and needs. Bring your enthusiasm and passion for hospitality to create WOW moments that leave lasting impressions, ensuring every guest feels valued and pampered.

THE STARTING RATE: $9.50 per hour plus tips

The Day-to-day

• Take order, and serve food and drinks efficiently and accurately in work area as applicable
• Place order, and garnish and serve cocktails to guests
• Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
• Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

The Ideal Candidate

• Day shift start times: 7:45 AM or 10:30 AM
• Swing shift start times: 3:45 PM - 7 PM
• Grave shift start times: 11:45 PM - 8:30 AM
• Must be 21 years of age
• Highly motivated and energetic personality
• Preferred 6 months experience as a cocktail and/or food server in a similar environment

The Perks & Benefits

• Free meals in our employee dining room.
• Free parking on and off shift.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
• Company-issued uniform and dry-cleaning

View Job Description

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14048

Pay Rate

The Rate For This Role Is

$9.50

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $9,000.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!