Cocktail Server - Bandit on Two

DineAmic Hospitality; Chicago (IL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Paid Leave

Paid Sick Leave

Commuter Benefits

401K Match

Employee Assistance Program

Food & Beverage Discounts

Job summary

DineAmic Hospitality seeks an experienced nightlife professional in Chicago to deliver attentive, personalized service from guest greeting to farewell. You’ll confidently handle bottle service and VIP table experiences, presenting bottles, preparing mixers, and coordinating with bartenders to ensure a high-energy, seamless night for guests.

The role requires strong knowledge of spirits, cocktails, champagne, and premium bottle offerings, with a proven ability to upsell and drive guest spending

Qualifications

• Nightlife serving experience preferred.
• Experience with bottle service and VIP table service preferred.
• Strong knowledge of spirits, cocktails, champagne, and premium bottle offerings.
• Proven ability to upsell and drive guest spending in a nightlife environment.
• Must meet minimum age requirements to serve alcohol per state law.
• Valid alcohol service certification or ability to obtain within required timeframe.
• Availability to work late nights, weekends, and holidays.

Responsibilities

• Provide attentive, personalized service from greeting through farewell to guests.
• Take drink and bottle service orders with knowledge of offerings.
• Present bottles and prepare mixers, ice, and glassware.
• Monitor bottle levels and maintain a seamless VIP experience.
• Promote premium bottles and rounds to increase engagement and spend.
• Enter orders into POS and ensure timely delivery.
• Collaborate with bartenders, hosts, security, and management for smooth service flow.
• Maintain a clean, organized service area and complete side work.

Skills

Bottle service

VIP table service

Upselling

Spirits & cocktails knowledge

Guest service

Team collaboration

Multitasking

Tools

POS systems

Job description

Essential Responsibilities + Duties

• Provide attentive, knowledgeable, and personalized service to guests from greeting through farewell, creating memorable nightlife experiences that build guest loyalty and encourage return visits.
• Confidently take drink and bottle service orders while maintaining strong knowledge of spirits, cocktails, champagne, and premium bottle offerings.
• Execute bottle service according to company standards, including presenting bottles to guests in a timely manner, preparing mixers, ice buckets, and glassware, and assisting guests with pouring drinks as needed.
• Monitor bottle levels throughout service and anticipate guest needs to maintain an attentive and seamless VIP experience.
• Suggestively sell by promoting premium bottles, champagne, specialty cocktails, shots, and additional rounds to increase guest engagement and enhance the experience.
• Meet or exceed guest spend targets and table minimums through effective sales techniques, upselling, and guest engagement.
• If applicable, maintain knowledge of late-night food menu offerings and accurately take and enter guest food orders when applicable.
• Open, manage, and close tabs accurately for tables, including VIP tables and bottle service sections.
• Build strong relationships with regular guests and VIP clientele to create a personalized and elevated nightlife experience.
• Accurately enter orders into the POS system and ensure timely beverage delivery.
• Work collaboratively with bartenders, barbacks, hosts, security, and management to maintain efficient service flow and a high-energy environment.
• Maintain a clean, organized, and well-presented service area throughout the shift.
• Complete opening, running, and closing side work as assigned.
• Monitor guest alcohol consumption and uphold responsible alcohol service standards in compliance with local and state regulations.
• Address guest concerns professionally and elevate issues to management when appropriate.
• Follow all company policies, sanitation guidelines, and operational standards.
• Contribute positively to team morale and support fellow team members during high-volume periods.
• Additional duties as needed within the scope of the role.

Minimum Qualifications

Previous serving experience in a nightclub, lounge, or high-volume bar environment strongly preferred. Experience with bottle service and VIP table service preferred. Strong knowledge of spirits, cocktails, champagne, and premium bottle offerings. Proven ability to upsell and drive guest spending in a nightlife environment. Must meet minimum age requirements to serve alcohol per state law. Valid alcohol service certification (or ability to obtain within required timeframe). Availability to work late nights, weekends, and holidays based on business needs.

Physical Demands + Work Environment

Ability to stand and walk for extended periods (up to 8+ hours per shift). Ability to frequently lift and carry up to 30 pounds (trays, beverage racks, etc.). Continuous movement in a fast-paced environment. Ability to bend, reach, stoop, and twist frequently throughout shift. Work environment may include dim lighting, loud music, and crowded conditions typical of nightlife venues. Must be able to move safely through kitchen area, including slick floors and tight spaces.

Core Competencies

• Accountability
• Adaptability
• Communication Skills
• Emotional Intelligence
• Integrity
• Personal Development
• Professionalism
• Self-Management
• Teamwork and Collaboration
• Technical Proficiency with computers and POS systems

Benefits + Perks

Paid LeavePaid Sick LeaveCommuter Benefits401K + MatchCompany-paid Employee Assistance ProgramFood & Beverage DiscountsDine

Amic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.