CoC CE Coordinator, Southeast Region

State-of-Georgi; Atlanta (GA); On-site; USD 50,000 - 58,000; Full time

Job summary

The State of Georgia is seeking a Coordinated Entry (CE) System Coordinator within the Department of Community Affairs. This role oversees the Southeast region’s CE activities, ensures HUD elements are met, and leads day-to-day CE operations alongside a team of coordinators.

You will work with Continuum of Care partners to strengthen homeless services, train providers, and develop tools to improve access and outcomes for Georgians experiencing homelessness.

Qualifications

• Bachelor’s degree in social work or related field required
• At least three years experience with homeless services programs
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• Willingness to travel throughout Georgia ~20% of the time

Responsibilities

• Establish and maintain Coordinated Entry Written Standards with the Balance of State CoC Board and HUD TA providers
• Provide technical assistance and training to homeless services providers across the BoS CoC
• Coordinate stakeholders and lead communities implementing Coordinated Entry
• Oversee annual HUD-mandated CE evaluation and improve CE performance
• Analyze CE system performance and implement improvements
• Develop and manage tools to facilitate access to the homeless system across BoS CoC
• Oversee HMIS development and coordination with HMIS staff
• Assist communities with by-name lists and prioritization for subpopulations
• Manage grant-making processes for CE efforts, including contracting and compliance
• Raise awareness of CE through outreach and partnerships

Skills

Organizational skills

Analytical skills

Written communication

Oral communication

Project management

Time management

Collaboration

Interpersonal skills

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

JOB TITLE

CoC CE Coordinator

AGENCY

Department of Community Affairs

JOB REQUISITION ID

JR0000000171

SHIFT

Not Applicable (United States of America)

COMPENSATION

$50,000-$58,000

JOB DESCRIPTION

Make a difference and join the DCA Team! DCA gives employees more to do than merely make a living. We are serious about helping Georgia's families live more abundantly with a greater sense of hope and achievement. If public service, a great environment, and the desire to enrich the lives of others motivate you to do your best work, you should consider joining the DCA Team.

OUR MISSION

To help build strong, vibrant communities.

OUR VISION

For Georgians of today and tomorrow to have the opportunity to live and work in thriving communities.

OUR CULTURE

DCA is dedicated to helping build strong, vibrant communities. We are a diverse team of highly competent and committed professionals who strive to help people and communities thrive through technical expertise, innovative thinking and a passion for making a difference. Team members are at their best when collaborating and supporting each other as they perform challenging and dynamic work.

GENERAL DESCRIPTION

The Georgia Department of Community Affairs (DCA) is a state organization dedicated to partnering with communities to help create a climate of success for Georgia's families and businesses. DCA offers a fast-paced, challenging, and dynamic environment that requires attention to detail, pride in quality of work, and the ability to work as a versatile team player.

SUMMARY

The Coordinated Entry (CE) System Coordinator works with Continuum of Care and other program staff in the Office of Housing Stability & Innovation (OHSI) to oversee all aspects of the Coordinated Entry System for the Southeast region of the Balance of State (BoS) CoC. This work is done alongside three CE System Coordinators and reports to the Coordinated Entry Team Lead. The CE Coordinator will ensure that all HUD required elements of coordinated entry are met, and that preferred elements are met as possible. The CE Coordinator will manage the day‑to‑day operations of the coordinated entry system, including, but not limited to the following activities.

JOB RESPONSIBILITIES

• Work with the Balance of State CoC Board of Directors, appropriate committees of the Board, HUD technical assistance providers, and other entities as necessary to establish and maintain Coordinated Entry Written Standards
• Collaborate with homeless services providers throughout the Balance of State CoC to provide technical assistance and training necessary to operate the CE system locally
• Coordinate stakeholders and provide leadership to local communities as they implement Coordinated Entry in their respective areas
• Oversee the annual Coordinated Entry System evaluation process, as required by HUD
• Analyze performance of the CE system and make improvements as necessary
• Develop, implement, and maintain tools to facilitate Coordinated Entry, including phone and web‑based tools to enable access to the homeless system across the Balance of State CoC
• Oversee development of Coordinated Entry capabilities within the CoC’s Homeless Management Information System (HMIS) in partnership with other BoS CoC and HMIS staff
• Assist communities with development and maintenance of by‑name lists of individuals and families who access homeless services within the Balance of State CoC, including development of tools to serve priority subpopulations including veterans, families, youth, and those experiencing chronic homelessness
• Develop and manage grant‑making process for agencies leading Coordinated Entry efforts in their communities, including managing a funding competition, contracting with partner agencies, and facilitating compliance activities
• Raise awareness of the Coordinated Entry system through community outreach and education, establishing partner relationships, and ensuring that Coordinated Entry is widely advertised and accessible to all Georgians experiencing homelessness regardless of accessibility issues
• Other duties as required in support of overall CoC goals

MINIMUM ELIGIBILITY REQUIREMENTS

• Bachelor’s degree in social work or related field AND at least three years of experience with homeless services programs
• Must be able to competently use the Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• Must be available to travel throughout Georgia approximately 20% of time

PREFERRED QUALIFICATIONS

• Preference will be given to applicants who in addition to meeting the agency specific minimum qualifications possess at least one of the following:
• Experience interpreting federal regulation, developing program policy based on regulation, and enforcing such regulations and policy
• Knowledge of Housing First principles
• Experience with coordinated entry for homeless services, as defined by HUD
• Experience with Homeless Management Information Systems
• Experience with data entry and/or reporting using the ClientTrack Homeless Management Information System
• Experience working directly with HUD homeless services funding

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledge of all pertinent Federal and State regulations
• Knowledge of the U.S. CH strategic plan to end homelessness
• Knowledge of homelessness and homeless services programs
• Knowledge of HUD’s Coordinated Entry System requirements
• Experience providing training and/or technical assistance on complex topics to groups of varying size
• Experience with community outreach and partnership building
• Ability to formulate and implement strategic plans
• Excellent organizational, analytical, written, and oral communication skills
• Excellent people skills, specifically capacity for collaboration and interpersonal relationships
• Excellent customer service skills
• Critical thinking skills, with a high level of initiation, motivation, and enthusiasm
• Strong program management skills, including decisiveness, problem solving, integrity, time management, and effective use of resources
• Ability to manage multiple projects and prioritize work effectively
• Advanced communication skills, and the ability to communicate with all levels of management, staff, leadership, and external stakeholders
• Demonstrated ability to work with diverse community and organizational groups

WORKING CONDITIONS (travel, hours, environment)

This position exempt, knowing it may include hours which exceed eight hours in a day or forty hours in a week. Occasional travel required including air and car travel.

While performing the duties of this job, the employee will work primarily in a climate controlled environment with minimal safety/health hazard potential.

PHYSICAL / SENSORY REQUIREMENTS

• Work is principally stationary, but the person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., and constantly operate a computer and other office equipment.
• Must be able to remain in a stationary position 50% of the time.
• Must be able to perform office‑related duties.
• Must be able to operate office equipment.
• Must be able to establish and maintain effective working relationships with employees, tenants, and community agencies and other entities that provide services.
• Must be able to perform essential job functions, with or without reasonable accommodation.
• Must be able to perform essential job functions in an environment that will sometimes include increased levels of work‑related stress.
• Must maintain punctuality and attendance as scheduled.

NOTE: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law. All qualified applicants will be considered but may not necessarily receive an interview. Due to the large volume of submissions received by this office, information concerning application and/or interview status cannot be provided. Selected applicants will be contacted for next steps in the interview process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

DCA is an Equal Opportunity Employer. If you need accommodation for an interview, please contact the Human Resources Office at (404) 679‑4845. Hiring is contingent upon satisfactory results of employment verification, background, criminal records investigation and motor vehicle reports. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and requirements of the job change. This job posting may close at any time upon gaining a sufficient applicant pool from which to select a qualified candidate. All duties and responsibilities listed are considered to be essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of the job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position.

MINIMUM QUALIFICATIONS (repeat for emphasis)

Bachelor's degree in a related field from an accredited college or university AND One year of related experience OR completion of an apprenticeship/internship that sufficiently supplied experience to understand the basic principles relevant to the major duties of the position OR any other combination of education and professional experience that provides the requisite knowledge, skills and abilities to successfully perform the job.

Equal Employment Opportunity Employer. The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department. Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employers in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.