Coating Technical Supervisor

Pilkington North America Inc.; Laurinburg (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401k plan

Medical insurance

Dental insurance

Vision plan

Life insurance

Holidays

Paid vacation

Education assistance

Job summary

PILKINGTON LAURINBURG plant is seeking a supervisor coach to guide coating supervisors and shift teams toward high-performing, proactive operations. You will lead training, staffing, and daily coaching to ensure effective shift leadership and adherence to quality and safety standards.

The role emphasizes process documentation, RCA/CAPA, 5S practices, and cross-functional communication to sustain improvements and operational excellence.

Qualifications

• Bachelor of Science Degree in Engineering is required.
• Excellent interpersonal and communication skills.
• MS Office proficiency including Excel, Word, PowerPoint.
• Excellent writing skills for reports, presentations, policies, procedures, and specifications.
• Mechanical aptitude.
• Six Sigma / Advanced problem-solving skills are desirable.
• Reliability engineering experience is desirable.

Responsibilities

• Coach and develop coating supervisors through daily coaching and performance check-ins.
• Oversee supervisor staffing, training, and development to ensure effective shift leadership.
• Lead operator development initiatives and competency evaluations.
• Develop and administer operator assessments and maintain Process of Record standards.
• Promote safety, quality, and continuous improvement across coating operations.

Skills

Interpersonal skills

Group facilitation

MS Office

Writing skills

Mechanical aptitude

Education

Bachelor of Science in Engineering

Chemical Engineering degree

Job description

PNA Laurinburg Plant
Laurinburg, NC 28352, USA

Description

Purpose: Provide support, guidance and coaching to the coating supervisors in order to remove any barriers preventing the shift teams from becoming high-performing proactive teams.

Essential Functions:

Leadership & People Management

• Manage and develop coating supervisors through daily coaching, decision-making support, SABA objective setting, and quarterly performance check-ins.
• Oversee supervisor staffing, training, and development to ensure effective shift leadership.
• Lead technician development initiatives and promote an operator-driven manufacturing process.
• Develop and administer operator assessments and competency evaluations.
• Conduct hourly technician engagement interviews with support from the Coating Manager to strengthen communication and employee involvement.
• Plan, facilitate, and lead supervisor meetings.
• Ensure supervisor compliance with company policies, procedures, and labor agreement requirements.
• Develop and manage coating backup supervisors

Operations & Process Management

• Assist with and monitor coating line startups, training and auditing supervisors on proper startup procedures.
• Serve as the primary subject matter expert for startups involving infrequently produced products.
• Develop, implement, and maintain Process of Record standards.
• Promote process adherence across all coating operations, with emphasis on critical manufacturing processes.
• Provide guidance on daily production scheduling and shift events.
• Update and maintain operational documentation as required.
• Audits based on departments needs

Safety & Compliance

• Enforce all safety policies, procedures, and regulatory requirements.
• Promote and support Quality Kaizens (QKs) and Hazard Identifications (HazIDs) among supervisors and technicians.
• Drive SOP compliance through regular audits and verification of Knowledge, Skills, and Behaviors (KSB) adherence.
• Ensure alignment with NSG/Pilkington Standards of Business Conduct, Values, and Principles.

Quality & Continuous Improvement

• Lead Root Cause Analysis (RCA) investigations and implementation of Corrective and Preventive Actions (CAPA).
• Sustain RCA reviews for all coating runs and ensure lessons learned are incorporated into operations.
• Metrology System Control (MSC) adherence to maintain product quality.
• Implement solutions that improve safety, quality, productivity, and cost performance.
• Identify waste reduction opportunities and drive operational efficiency improvements.
• Promote and sustain 5S initiatives and workplace organization standards.

Communication & Reporting

• Promote effective communication between shift teams and day-shift personnel.
• Update Gemba boards with daily operational metrics and performance information.
• Track key performance indicators (KPIs) and prepare management reports.
• Maintain documentation, SOPs, operational records, and performance metrics.

Administrative Responsibilities

• Manage hourly employee timecards and vacation requests.
• Maintain and update supervisor coverage schedules on a weekly basis.
• Review and oversee supervisor approval processes for employee timekeeping and vacation requests.
• Coordinate and manage cover supervisor projects and daily operational activities.
• The responsibilities outlined above describe the general nature and level of work performed within this role and are not intended to be an exhaustive list of all duties, responsibilities, or qualifications required.
• Adherence to the NSG/Pilkington Standards of Business Conduct and its' Values and Principles.
• Other duties as assigned by manager

Top 3 Competencies Needed for Success in the Role:

• Innovation and Change: Open to change and actively interested in new developments, technology and emerging market trends. Inspires and generates innovative ideas and solutions to enhance business results. Effectively manages the change process to ensure that the organization remains effective throughout.
• Strategic Thinking: Develops strategic plans for their part of the business by setting short and long-term goals and objectives. Demonstrates a thorough understanding of the key financial data that drives profitable growth in their own area.
• Empowers & Develops: Proactive in managing own self-development and learning activities. Reflects on and learns from experience. Reviews progress by providing support and guidance without undermining an individual’s full ownership of issues.

Qualifications Required:

• Bachelor of Science Degree in Engineering (or equivalent technical experience) is required.
• Excellent interpersonal and communication skills
• Ability to facilitate groups in an employee involvement environment.
• Intermediate proficiency in MS office, specifically MS Excel, Word, PowerPoint.
• Excellent writing skills for reports, presentations, policies, procedures, and specifications.
• Mechanical aptitude

Qualifications Desired:

• Advanced Problem-Solving Skills (Six Sigma)
• Chemical Engineering degree (or equivalent technical experience)
• Reliability engineering experience
• Strong in analytical, innovative and strategic competencies
• Practical experience in Batch plant and Furnace operations, Float Glass Forming, Annealing and/or online CVD coating is desired.

_____________________________________________________________________________

We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance.

The Salary Range posted represents Pilkington North America's good faith and reasonable estimate of the possible compensation at the time of the posting. Individual pay will vary based on demonstrated job related skills, knowledge, experience, education, etc.

NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying.

Qualifications

Education

Required

Bachelors or better in Engineering or related field.

Experience

Preferred

Mechanical Aptitude

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.