Co-Team Lead, Veterans Housing & Support Programs

Paycom - ATS; Durham (NC); On-site; USD 44,000 - 58,000; Full time

Job summary

Volunteers of America Chesapeake & Carolinas in North Carolina is seeking a Co-Team Lead for the SSVF program in the Durham area. You will oversee day-to-day operations, manage intake, and support veterans and families toward stable housing while coordinating with community partners.

The role requires leadership, experience with homelessness prevention and rapid re-housing, and the ability to train staff. A bachelor’s degree in a related field is preferred, and HMIS experience is a plus.

Qualifications

• Bachelor's degree in counseling psychology, rehabilitative counseling, or related field preferred.
• Experience with homeless individuals and veterans is a plus.
• Driving a personal vehicle may be required; valid license required.
• Strong leadership, mentoring, and team management abilities.

Responsibilities

• Hold a caseload for the SSVF program and manage daily operations.
• Lead the SSVF team and supervise case management staff.
• Coordinate outreach, intake, and referrals with partners.
• Maintain SSVF documentation and HMIS reporting.
• Serve as Safety Officer and HIPAA Officer on site.
• Develop training and supervise staff development.

Skills

Leadership

Customer service

Problem-solving

Communication

Multitasking

Computer skills

Education

Bachelor's degree in counseling/related field

Experience preferred in homelessness/veterans

Tools

HMIS

Spreadsheets

Office software

Job description

Volunteers of America Chesapeake & Carolinas in North Carolina is seeking a Co-Team Lead for the SSVF program in the Durham area. You will oversee day-to-day operations, manage intake, and support veterans and families toward stable housing while coordinating with community partners.

The role requires leadership, experience with homelessness prevention and rapid re-housing, and the ability to train staff. A bachelor’s degree in a related field is preferred, and HMIS experience is a plus.