Co-Manager

Socket.dev; Tyngsborough (MA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Benefits package (Medical, Dental, Vis

Job summary

Jushi Holdings Inc. is seeking a store leadership role to hire, coach, and develop a team focused on medical cannabis and top-tier customer service. You will guide patients on product selection, dosing, and administration while maintaining high standards of store operations.

The role requires strong cash handling, technical skills, and a commitment to training staff, with focus on brand standards and operational consistency across locations.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor’s degree preferred.
• Experience or study in biology, medicine, horticulture, agriculture, business, management, or hospitality.

Responsibilities

• Hire and develop a team passionate about medical cannabis and the service provided.
• Lead by example with service, dedication, pace, positivity, and energy.
• Mentor, motivate, and coach staff through training and performance reviews.
• Guide patients and employees on cannabis recommendations and dosing.
• Handle employee or customer concerns and complaints with diplomacy.
• Train store staff and build depth on the bench to support company initiatives.

Skills

Technical skills

Cash handling

Numerical reasoning

Attention to detail

Education

High School diploma or GED

Associate or Bachelor’s degree

Tools

Retail POS systems

Credit card terminals

Web browsers

Job description

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) ( CSE: JUSH ) ( OTCQX: JUSHF ), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S.

WHAT YOU WILL DO

• Hire and develop a team that are passionate about medical cannabis and the service they provide.
• Lead by example through being the ultimate illustration of service, dedication, pace, positivity, and energy.
• Mentor, motivate, elevate, and inspire the team through training and performance reviews to ensure the Company’s culture and expectations are met and exceeded.
• Guide patients and employees with cannabis recommendations, including product selection, effects, potency, dosing, methods of consumption, and administration.
• Effectively and diplomatically handle employee or customer concerns and complaints.
• Work closely with the Dispensary Training Manager to train store staff by reviewing, revising, and implementing training materials; delivering training sessions; understanding the staff needs of the store, and build depth on the bench to ensure all Company initiatives can be expedited with ease.
• Maintain thoughtful store scheduling to drive revenue, control overhead while considering the individual needs of the dispensary staff.
• Maintain a comprehensive understanding of cannabis, its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics.
• Present a professional image in appearance, actions, and words.
• Ensure accuracy with all cash handling.
• Assist with weekly, monthly, yearly business analysis, and communication in support of the General Manager
• Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
• Complete daily and weekly tasks/duties as assigned by the Store Manager(s) and Regional Manager
• Responsible for overseeing the performance of Customer Consultants and the development, recruiting, training, and retention of employees, including coaching staff for internal promotions and increased responsibilities.
• Meets operational expectations and maintains high product quality standards by following and upholding all Beyond/Hello’s policies, procedures, and security protocols.
• Responsible for following Retail Operations Policy to ensure consistent store operations across all retail locations of The Beyond/Hello brand; Creating brand loyalty, brand consistency, and ensuring repeat guest visits.
• Inventory Management oversight.

WHAT WE ARE LOOKING FOR

• High School diploma or General Education Development (GED) required
• Associate or Bachelor’s degree in any field preferred
• Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
• Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
• High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
• Must be comfortable adding, subtracting, multiplying, and dividing fractions and decimals, and high-volume cash handling

PHYSICAL REQUIREMENTS

• Constantly perform desk-based computer tasks
• Frequently sitting and standing
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl
• Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require
• Complete any needed assistance, including oversight and coverage outside of
• the assigned region as needed
• An environment with a moderate to loud noise level

WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI

• We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).

BONUS DUTIES YOU SHOULD UNDERSTAND

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.