Co-Manager

dlr-sonic; Spring Lake (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

dlr-sonic in Spring Lake, North Carolina, is seeking a dedicated General Manager to oversee restaurant operations and train staff to deliver exceptional service. The role involves managing team members, performing administrative duties, and maintaining food service quality. Candidates should have prior experience in restaurant management, communication skills, and a commitment to customer satisfaction.

The ideal candidate will work irregular hours, embodying SONIC's values of professionalism and teamwork.

Qualifications

• Minimum six months of restaurant management experience or two years of entry-level retail management experience.
• Ability to work nights, weekends, and holidays.
• Willingness to adhere to appearance and hygiene standards.

Responsibilities

• Manage and train team members to ensure quality service.
• Monitor employee compliance with operational standards.
• Perform restaurant opening and closing duties.
• Handle customer complaints and maintain service quality.

Skills

Restaurant management experience

Effective communication skills

Problem-solving skills

Ability to work irregular hours

Team leadership

Job description

Job Description

You’ll assist the drive-in restaurant’s General Manager in managing operations and administration, and train/support other employees to provide quality food and service.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Qualifications

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or two year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC
• Offer of employment contingent upon a background check.

Additional Qualifications

• Friendly and smiling faces that enjoy providing courteous food service to our guests!
• Professional individuals who value people and demonstrate respect for others!
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

SONIC and its independent franchise owners are Equal Opportunity Employers.