Co-Manager

Windsor-Fashions-LLC; Lancaster (Lancaster County); On-site; USD 42,000 - 62,000; Full time

Job summary

Windsor-Fashions-LLC in Lancaster, PA is seeking a Store Manager to oversee daily operations, drive sales, and protect company assets. You will coach a team of up to 25 associates and maintain visual standards in a fast-paced environment.

Qualifications include at least 1 year of retail management or 6 months at Windsor, plus strong leadership and communication to resolve issues with customers and staff. The role emphasizes loss prevention, deposits, scheduling, training, and achieving KPI goals.

Qualifications

• Minimum 1 year Retail Management experience or 6 months at Windsor working at a store.
• Proven leadership experience, ability to develop and motivate a team of up to 25 employees.
• Able to resolve issues as they arise with customers and associates.
• Communicates well in one on one and group settings.

Responsibilities

• Oversees store operations, sales, and loss prevention to protect assets.
• Coaches and motivates employees to achieve personal and store sales goals.
• Ensures compliance with company policies, procedures, and visual standards.
• Maintains safe, clean, and welcoming store environment for guests.
• Manages deposits and general cash handling in accordance with policy.
• Schedules staff and participates in recruiting and training as needed.

Skills

Leadership

Team motivation

Customer service

Communication

Loss prevention

Education

High school diploma

Tools

POS system

Job description

Windsor was founded in 1937 as a family owned women’s fashion store in Southern California. Today, we continue to be all about dressing up by helping our girl make moments matter with on-trend fashion for special occasions, a big night out, or just everyday. We’ve grown from our humble beginnings to nearly 200 stores with 2,100 team members across the country, and are still expanding with more stores opening. If you are a passionate individual and you think you have what it takes to keep our legacy going, apply and join our Windsor team today!Windsor expects great job performance. Job duties are to be conducted in a safe manner and with ethical work habits. This includes contributing individually and as a member of management to meet company goals and supporting our mission statement, as well as displaying a friendly, respectful and optimistic personality. In addition, associates must be responsible in complying with policies, procedures, work rules and guidelines.Job Summary:Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll, and expenses. Treats customers and co-workers with dignity and respect. Effectively sales directs by coaching and motivating employees to achieve personal and store sales goals. Ensures compliance is met for all company operations, policies, and procedures. Controls store shrink by practicing and preventing loss.Essential Job Functions:Applies and coaches others on 4 Step Selling TechniquesAchieves Personal Sales Goals of Black Dot/Gold Star PerformanceAchieves Company KPI Goals and ExpectationsFollows Loss Prevention Procedures and controls shrink and expensesCleans and maintains good housekeepingAdheres to Company Dress Code PolicyDelegates daily operational dutiesAssists in conducting training and recruiting and staffingEnforces and follows all company policies, procedures, guidelines and programsEnsures work environment is safe and clean at all timesMaintains Company Visual StandardsMakes deposits, holds keysProtects company assetsAny other duties as may be assigned by managementAdheres to Mission Statement Values:Works hard and has fun as a team playerIntegrity (mandatory)Need to improve all the timeDoes more with less and creates valueSmiles and listens. Makes guests happyOrganized and plans in ridiculous detailRespects our caring and loyal familyQualifications/Requirements:Minimum 1 year Retail Management experience or 6 months at Windsor working at a storeProven leadership experience, ability to develop and motivate a team of up to 25 employeesAble to resolve issues as they arise with customers and associatesCommunicates well and effectively in a one on one setting and in a group settingPhysical/Environmental Demands:Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.