Co Manager

RaceTrac; Eustis (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

A leading convenience store chain in Florida is seeking a Co-Manager to support the General Manager in overseeing store profitability and ensuring exceptional guest service. The ideal candidate will have supervisory experience in a high-volume environment and demonstrate strong leadership skills. This role includes responsibilities for food service excellence and team management, all while upholding the company's core values.

Qualifications

• 3-5 years of supervisory experience in food service, retail, or restaurant.
• 1+ years of management experience preferred.
• Ability to lift up to 50 pounds.
• Experience in a high-volume, guest-focused, transactional environment is preferred.
• Knowledge and skills in analyzing profit and loss statements and overall store financial performance.

Responsibilities

• Establish an environment of efficient and courteous service.
• Lead and direct positive relationships with co-workers and guests.
• Drive excellence in food service by ensuring product quality.
• Manage and mitigate guest concerns on designated shifts with urgency and involve regional team members as needed.
• Provide a courteous, frictionless, and elevated shopping experience for every guest.
• Efficiently complete guest transactions at the cash register or self-checkout and suggest complementary products.
• Drive excellence in food service by executing processes and goals to increase sales and margin, ensuring product quality and training resources.

Skills

Strong leadership

Conflict management

Customer service

Financial analysis

Communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Overview

As the Co-Manager, you will be responsible for supporting the General Manager in overseeing the profitability for one RaceTrac store. You will continually deliver on RaceTrac’s mission of making people’s lives simpler and more enjoyable through friendly service, food execution, focusing on cleanliness, leading talent, and driving success.

Responsibilities

• Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
• Lead and direct positive and professional relationships with co-workers, guests, and vendors
• Communicate respectfully and maintain a consistent team-oriented attitude
• Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
• Provide a courteous, frictionless, and elevated shopping experience for every guest
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
• Drive excellence in food service by executing processes, implementing goals to increase sales and margin, ensuring product quality, and utilizing training resources
• Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
• Encourage and manage a high standard of store cleanliness
• Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
• Execute shift duties, maintain overall presentation standards, and represent the RaceTrac brand
• Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Display Leadership Qualities through servant-leader behavior, prioritizing tasks, going the extra mile for guests and your team, listening, and communicating respectfully
• Lead the coaching, training, and assessment of direct reports while adhering to operational standards
• Provide feedback and recommendations on employee performance and development to the General Manager
• Work with the General Manager to direct the control of inventory and the distribution of materials, merchandise, and supplies
• Develop and maintain a relationship with vendors to ensure efficient and accurate deliveries
• Use company-provided tools to coach, mentor and develop a high performing store team

Qualifications

• High School Diploma or GED in progress or completed
• 3-5 years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred
• 1+ years management experience preferred
• Previous experience working in high-volume, guest-focused, transactional environment preferred
• Knowledge and skills in analyzing profit and loss statements and overall financial performance of the store
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite
• Proven knowledge of Labor Laws and staffing best practices
• Takes initiative
• Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job
• May be required to obtain and maintain food handler permit, based on local or state requirements
• May be required to obtain and maintain alcohol server permit, based on local or state requirements

All qualified applicants will receive consideration for employment with RaceTrac without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.