Co Manager

RaceTrac; Davie (FL); Presencial; USD 50 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Opportunities for advancement

Resumo da oferta

A leading retail service provider in Davie, Florida, is seeking a Co Manager to assist the General Manager in overseeing store operations. Responsibilities include ensuring customer satisfaction, managing staff, and maintaining store cleanliness. The ideal candidate has significant experience in food service or retail management. This position supports a dynamic team striving for excellence in customer service and operational success.

Qualificações

• 3-5 years of prior food service, retail, or restaurant supervisory experience.
• 1+ years management experience preferred.
• Excellent written and verbal communication skills.
• Ability to lift up to 50 pounds.

Responsabilidades

• Oversee profitability and maintain store cleanliness.
• Lead positive relationships with guests and vendors.
• Manage guest concerns with urgency.
• Execute food service processes to increase sales.
• Train and assess direct reports.

Conhecimentos

Customer service

Conflict management

Leadership

Communication

Food service excellence

Teamwork

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

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Job Description

As the Co-Manager, you will be responsible for supporting the General Manager in overseeing the profitability for one RaceTrac store. You will continually deliver on RaceTrac’s mission of making people’s lives simpler and more enjoyable through friendly service, food execution, focusing on cleanliness, leading talent, and driving success.

Job Description

As the Co-Manager, you will be responsible for supporting the General Manager in overseeing the profitability for one RaceTrac store. You will continually deliver on RaceTrac’s mission of making people’s lives simpler and more enjoyable through friendly service, food execution, focusing on cleanliness, leading talent, and driving success.

Responsibilities

Friendly

• Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
• Lead and direct positive and professional relationships with co-workers, guests, and vendors
• Communicate respectfully and maintain a consistent team-oriented attitude
• Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
• Provide a courteous, frictionless, and elevated shopping experience for every guest
• Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
  
  

Food

• Drive excellence in food service by executing processes, implementing goals to increase sales and margin, ensuring product quality, and utilizing training resources
• Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
  
  

Clean

• Encourage and manage a high standard of store cleanliness
• Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
• Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
  
  

Leading Talent

• Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
• Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
• Lead the coaching, training, and assessment of direct reports while adhering to operational standards
• Provide feedback and recommendations on employee performance and development to the General Manager
  
  

Driving Success

• Work with the General Manager to direct the control of inventory and the distribution of materials, merchandise, and supplies
• Develop and maintain a relationship with vendors to ensure efficient and accurate deliveries
• Use company provided tools to coach, mentor and develop a high performing store team
  
  

Qualifications

• High School Diploma or GED in progress or completed
• 3-5 years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred
• 1+ years management experience preferred
• Previous experience working in high-volume, guest-focused, transactional environment preferred
• Knowledge and skills in analyzing profit and loss statements and overall financial performance of the store
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite
• Proven knowledge of Labor Laws and staffing best practices
• Takes initiative
• Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job
• May be required to obtain and maintain food handler permit, based on local or state requirements
• May be required to obtain and maintain alcohol server permit, based on local or state requirements
  
  

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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