CNO - ACUTE

Northwest Texas Healthcare System; Amarillo (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Relocation benefits

Bonus opportunity

Medical plan

Job summary

Universal Health Services, Inc. (UHS) is recruiting for a Chief Nursing Officer at Northwest Texas Healthcare System in Amarillo, TX.

This role leads a patient-centric nursing strategy, aligns nursing operations with regulatory standards, and drives service excellence across departments to deliver high-quality, cost-effective care. The CNO will integrate with the Hospital Leadership Team, oversee staffing and budgets, and focus on People, Service, Quality, Growth, and Finance to advance the

Qualifications

• Current licensure to practice professional nursing in the state of employment.
• Demonstrated working knowledge of nursing clinical practices and management.
• Extensive knowledge of principles and practices relevant to nursing and patient care activities.
• Demonstrated knowledge of effective management and supervisory practices; strong communication.
• Proficiency with common computer applications such as email, word processing and databases.
• Travel requirement: occasional US travel to conferences and management meetings.

Responsibilities

• Lead and coordinate a patient-centric nursing strategy across departments.
• Ensure regulatory compliance and maintain high-quality patient care standards.
• Drive service excellence and annual action plans to improve patient experience and outcomes.
• Oversee budgeting and staffing to meet financial and clinical targets.
• Collaborate with leadership to align strategic goals with nursing operations.

Skills

Nursing leadership

Regulatory knowledge

Communication skills

Leadership abilities

Education

Master's degree

Tools

Email systems

Databases

Job description

Responsibilities

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

UHS is currently recruiting for our CNO at Northwest Texas Healthcare System in Amarillo, TX. Northwest Texas Healthcare System is a 404-bed acute care facility and medical center that provides high-quality medical services to residents of Amarillo, Texas and the surrounding region. The facility is also a designated tertiary care academic institution that provides physicians and patients advanced technological innovations for diagnosis and treatment of the most acute clinical conditions. The emergency department is an Advanced (Level III) Trauma facility, treating approximately 57,000 patients annually. More information about the facility can be found at http://www.nwtexashealthcare.com.

The Chief Nursing Officer is a key member of the Hospital Leadership Team who will integrate and coordinate a patient centric nursing strategy with a keen focus on patient care; ensuring that delivery of high-quality and cost-effective health care is consistent with the mission, vision, and values of Universal Health Services and in accordance with government regulation, licensing and accreditation requirements. The CNO participates in the hospital’s strategic planning and contributes to the achievement of institutional goals and objectives. The Chief Nursing Officer will focus on 5 key areas: People, Service, Quality, Growth, and Finance

People

• Coaches and provides feedback to subordinate staff to ensure consistency of staff supervision.
• Encourages continuous learning through mentoring, education and knowledge sharing.
• Develops and carries out plans to ensure the technical, professional and managerial proficiency of all subordinate staff in accordance with regulatory, professional, licensing standards and UHS professional development programs.
• Implements standards of care and practice in every nursing specialty area to address national evidence-based practice guidelines.
• Implements High Reliability Patient Care Units to support excellence.
• Coordinates initiatives for evidence-based practice within nurse practice councils and in high reliability teams.

Service

• Ensures proper management and clinical documentation, reporting and analysis for nursing and assigned patient care activities in compliance with UHS management, regulatory and accreditation requirements.
• Represents nursing and assigned patient care functions during the Joint Commission and regulatory compliance reviews and managed care organization interface.
• Practices and requires staff to demonstrate their daily commitment to Service Excellence Standards in job related functions and activities. Champions the importance of Service Excellence in communication with staff. Recognizes and rewards those who demonstrate a commitment to Service Excellence on a regular basis as well as in annual performance reviews. Requires and manages to annual Service Excellence Action Plans. Builds a culture that is focused on quality / safe patient care and is open and receptive to changes to improve clinical care.
• Participates in the decision making associated with the purchase of clinical, patient care equipment and computerized technologies to support the delivery of safe, quality patient care.

Quality

• Assesses patient needs and services to identify trends and opportunities to advance the hospital’s market position, ensuring Quality / Safe patient care.
• Reinforces the hospital’s business strategy in day-to-day interactions with staff.
• Builds a culture of safety that is open and receptive to changes to improve clinical care.
• Emphasizes the importance of employee engagement to build a stable, productive workforce.
• Directs or assigns responsibility for quality ensuring policies and procedures are accessed and reflect current evidence based practice information.

Growth / Community

• Participates in public relations, marketing and communication of hospital services to patients and payers such as insurance companies and managed care organizations. Assesses patient needs and services to identify trends and opportunities to advance the hospital’s market position.
• Emphasizes the importance of employee engagement to build a stable, productive workforce.
• Chairs or participates on various management and ad hoc committees, project teams and task forces. Proactively addresses issues that require nursing input through various committees.
• Promotes the hospital and its capabilities at networking events.
• Shapes organizational expertise by promoting best practices and by recognizing excellence in clinical or professional practice.

Finance

• Utilizes performance indicators to monitor department performance and operational goals.
• Directs the nursing and assigned clinical support services to achieve operating goals consistent with financial plans. Ensures appropriate resources to provide high-quality, cost-effective nursing care. Responsible for developing and managing the fiscal plan for the patient care units and direct report departments. Prepares departmental budgets and takes corrective action to ensure adherence to budget.
• Develops, monitors, adjusts FTE levels to achieve budgeted staffing levels, organizational goals, accepted staffing models within the industry, and patient care needs defined by law, physician orders and/or a standardized nursing workload measurement system. Develops, monitors, adjusts FTE levels to meet the recruiting and professional development goals for nursing staff.

This Opportunity Offers The Following

• Challenging and rewarding work environment
• Competitive compensation
• Excellent medical, dental vision and prescription plan
• Generous paid time off
• Relocation benefits
• Bonus opportunity

Qualifications

• Licensure: current license or permit to practice professional nursing in the state of employment.
• Demonstrated working knowledge of nursing clinical practices and management.
• Extensive knowledge of principles and practices relevant to nursing and patient care activities.
• Demonstrated knowledge of effective management and supervisory practices. Highly developed written and verbal communication skills.
• Master's degree and Five or more years of progressive nursing management experience in an acute care setting.
• Ability to plan, direct, and monitor others’ activities with demonstrated leadership abilities that contribute to a positive work environment
• Proficiency with common computer based applications such as electronic mail, word processing and various databases, whether PC, network or mainframe based.
• Travel Requirements: Occasional US travel to conferences and UHS management meetings.
• UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449