CNC Process Engineer

ARCH; Woburn (MA); On-site; USD 95,000 - 125,000; Full time

Job summary

ARCH Global Holdings seeks a Manufacturing Process Engineer to optimize production methods, develop and troubleshoot CNC programs using MasterCAM or Part Maker, and collaborate with customers and vendors. The role emphasizes metrology, SPC, and continuous improvement in a machine shop environment.

The candidate will analyze specifications, design tooling, and lead manufacturing method enhancements to improve yields, costs, and safety while coordinating with engineering and operations teams.

Qualifications

• Bachelor's degree in Mechanical, Manufacturing, or Industrial Engineering.
• 5+ years of process engineering experience in a machine shop or 10+ years in programming/engineering.
• Ability to read blueprints and interpret drawings.
• Knowledge of metrology, SPC, and process capability.

Responsibilities

• Analyze specifications to determine manufacturing methods using existing processes.
• Create, implement, and troubleshoot CNC programs with MasterCAM or Part Maker.
• Assess feasibility of new tooling or equipment considering cost and time.
• Provide technical information on manufacturing techniques, materials, and processes.
• Coordinate with customers and vendors; prepare documentation for machinists.
• Oversee prototype production and coordinate with professionals to meet specs.
• Identify and resolve production bottlenecks to reduce downtime and costs.
• Develop and update process procedures; ensure documentation accuracy and reliability.

Skills

Analytical

Design

Problem Solving

Project Management

Customer Service

Change Management

Cost Consciousness

Strategic Thinking

Planning/Organizing

Quality

Quantity

Safety & Security

Education

Bachelor's degree in Mechanical/Manufacturing/Industrial Engineering

Tools

CAD/CAM software: Solidworks, MasterCam, Part Maker

Job description

Essential Duties and Responsibilities

Other duties may be assigned.

Responsibilities

• Analyzes product or equipment specifications and performance requirements to determine the best method by which the product can be produced by existing manufacturing processes and methods.
• Creates, implements, and troubleshoots CNC programs for new parts start‑ups using MasterCAM or Part Maker or alternate.
• Determines feasibility of designing new tooling or equipment considering costs, time limitations and other technical and economic factors.
• Provides technical information concerning manufacturing or processing techniques, materials, properties, and process advantages and limitations.
• Confers with customers to clarify or resolve problems in developing designs or processes. Proficient working with customer drawings & models, creating and modifying models, and creating documentation to support machinists.
• Directs and coordinates manufacturing or building of prototype product or system.
• Confers with vendors to determine product specifications and arrange purchase of equipment, materials, or parts, and evaluates products according to specifications and quality standards. Knowledgeable regarding processes such as anodizing, chromate, heat treat, grinding, etc.
• Estimates production times, staffing requirements, and related costs to provide information for management decisions.
• Confers with manufacturing management, programmers and other staff regarding manufacturing capabilities, production schedules, and other considerations to facilitate production processes.
• Develops, evaluates, and improves manufacturing methods for maintaining or increasing production levels while improving production costs, yields, quality, and safety.
• Troubleshoots process problems and identifies solutions which reduce downtime and conserve maintenance costs.
• Develops and updates process procedures to ensure that documentation is accurate and understandable. Has good working knowledge of metrology to facilitate interaction with inspectors. Has understanding of SPC and Process Capability.
• Determines the test methods, procedures, parts, and equipment needed to implement engineering changes.
• Keeps abreast of latest products, services, and technologies, and assists in developing new products and enhancement of existing ones.
• Performs technical presentations to customers and prospects.
• Assists in the development and generation of formal sales proposal documentation on customer solutions.

Competencies

• Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
• Design - Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
• Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Change Management - Develops workable implementation plans; communicates changes effectively; prepares and supports those affected by change; monitors transition and evaluates results.
• Business and Cost Consciousness - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals; works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
• Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience

Bachelor degree in Mechanical, Manufacturing, or Industrial Engineering from a four‑year college or university preferred. Associates degree in Manufacturing Technology plus a minimum of 5 years of process engineering experience in a machine shop environment or at least 10 years of process engineering/programming experience in a machine shop environment.

Language Ability

Ability to read, analyze, and interpret blueprints, machine drawings, general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients and customers.

Math Ability

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to compute rate, ratio, and percent and to interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations.

Computer Skills

Possess knowledge of Word Processing software; Spreadsheet software; CAD and CAM programming software such as Solidworks, MasterCam, and Part Maker or other manufacturer software.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to work near moving mechanical parts. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and depth perception.

Equal Opportunity Employer Statement

ARCH Global Holdings is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ARCH Global Holdings are employed on an at‑will basis. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.