CNC Machine Tool Field Service Engineer

Techequip; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Morris Group, Inc., a leading machine tool network in North America, is seeking a Field Service Engineer in Cincinnati, OH. If you enjoy fixing things and solving problems, you will install, troubleshoot, repair, and maintain advanced manufacturing equipment at customer sites, with hands-on training and opportunities to advance your technical skills.

This role emphasizes mechanical aptitude, problem-solving, and the ability to work independently, with up to 50% travel and potential overnight

Qualifications

• Experience in manufacturing, maintenance, automotive repair, industrial equipment, military service, or a related technical field.
• High school diploma or GED; technical school, military training, or associate degree preferred.
• Basic understanding of electrical, mechanical, hydraulic, and pneumatic systems.
• Strong troubleshooting and problem-solving skills.
• Strong communication and customer service skills.
• Valid driver's license with satisfactory driving record.
• CNC experience preferred but not required.

Responsibilities

• Troubleshoot and repair mechanical, electrical, hydraulic, and pneumatic systems
• Install, maintain, and support advanced manufacturing equipment
• Diagnose equipment issues and develop effective solutions
• Perform preventive maintenance
• Provide technical support and training to customers
• Build strong customer relationships
• Travel up to 50% of the work week
• Overnight travel may be required
• Daily travel to customer locations throughout the assigned territory
• Perform related duties as required.

Skills

Mechanical aptitude

Problem solving

Troubleshooting

Customer service

Driving license

Communication skills

Education

High school diploma or GED

Technical school or military training

Associate degree preferred

Tools

CNC experience

Job description

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Summary of Responsibility:

Build a Career Supporting Advanced Manufacturing Technology!

No CNC Experience Required - We Hire for Mechanical Aptitude, Attitude, and Problem-Solving Ability

Love fixing things and figuring out how they work? Whether your experience comes from manufacturing, maintenance, automotive repair, military service, industrial equipment, or another technical field, Technical Equipment Sales is looking for motivated problem-solvers with strong mechanical aptitude. As a Field Service Engineer, you'll work directly with machine manufacturers to install, troubleshoot, repair, and maintain advanced manufacturing equipment. You'll solve complex technical challenges, help customers minimize downtime, and build valuable technical skills through industry-leading training and hands‑on experience. If you enjoy working independently, learning new technologies, and making a direct impact every day, we'd love to hear from you.

What You Will Contribute:

• Troubleshoot and repair mechanical, electrical, hydraulic, and pneumatic systems


• Install, maintain, and support advanced manufacturing equipment


• Diagnose equipment issues and develop effective solutions


• Perform preventive maintenance


• Provide technical support and training to customers


• Build strong customer relationships


• Travel up to 50% of the work week


• Overnight travel may be required


• Daily travel to customer locations throughout the assigned territory

Other Functions:

• Perform related duties as required.

Qualifications &Competencies:

• Experience in manufacturing, maintenance, automotive repair, industrial equipment, military service, or a related technical field


• High school diploma or GED required; technical school, military training, or associate degree preferred


• Basic understanding of electrical, mechanical, hydraulic, and pneumatic systems


• Strong troubleshooting and problem-solving skills


• Strong communication and customer service skills


• Valid driver's license with satisfactory driving record


• CNC experience preferred but not required

What’s in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary


• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance


• 3+ Weeks’ Vacation to Start


• 10 Company Paid Holidays


• 401(k) retirement plan with company contribution


• Tuition reimbursement


• Employee appreciation events and perks


• Employee Assistance Program

Mental and Physical Requirements:

The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be highly mobile, able to access all areas of the premises.


• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.


• Ability to sit for prolonged period of times.


• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.


• Ability to frequently use hands and arms.


• Vision abilities required by the job including close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.


• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

• Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:


• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.


• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.


• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.


• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE). Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Requisition ID#: 1871C (Cincinnati, OH)