CNC Field Service Technician

TMG Midwest; Avon Lake (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive starting salary

Health benefits including medical, eye

3+ Weeks Vacation to Start

10 Company Paid Holidays

401(k) plan with company contribution

Tuition reimbursement

Employee appreciation events and perks

Employee Assistance Program

Job summary

Haas Factory Outlet-Midwest, a regional distributor of CNC machine tools and related services, seeks an ambitious CNC Field Service Technician. The role involves extensive electrical, pneumatic and hydraulic schematic understanding to detect and resolve issues with machine tool equipment.

You will travel regionally to customer sites to install, troubleshoot, repair and maintain equipment, using manuals and vendor resources to research issues and document progress for customers and the office.

Qualifications

• Experience in mechanical/electrical repair of CNC machine tools; Haas CNC Repair background a plus.
• Intermediate to advanced proficiency in Microsoft Office Suite.
• Ability to read and interpret drawings and schematics is beneficial.
• Excellent technical, communication, and presentation skills.
• Must meet physical requirements of the job and travel regionally.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair and maintain CNC machine tool equipment and controls.
• Research machine issues using manuals, documents and vendor resources.
• Document status of machine issues, repairs, and installations for office and customer records.
• Perform preventative maintenance and provide after-sales technical support and training.
• Maintain in-depth knowledge of machine tool products represented by the company.

Skills

CNC repair

Microsoft Office

Read drawings/schematics

Communication skills

Physical ability to lift 100 lbs

Regional travel

Job description

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

HFO Midwest is a division of Morris Group, Inc., one of the largest machine tool distribution networks in North America. With over 20 years of experience supporting the metalworking community of Ohio, Kentucky and West Virginia, HFO/Midwest is the exclusive distributor for Haas CNC machine tools and rotary products. We’re proud to represent America’s largest machine tool builder, offering a complete range of; 5-axis universal machining centers, vertical machining centers, horizontal machining centers, multitasking turning centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. All Haas machine tools and rotary products are built to deliver high accuracy, repeatability and durability.

Summary of Responsibility:

Haas Factory Outlet-Midwest, a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services, is seeking an ambitious and conscientious CNC Field Service Technician.The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components.

What You Will Contribute:

• Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations

• Use machine tool manuals, technical documents, internal and vendor resources to research machine issues

• Ensuring accurate documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation

• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training

• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company

Other Functions:

• Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications & Competencies:

• Experience in mechanical/ electrical repair of CNC machine tools; Haas CNC Repair background a plus

• Intermediate to advanced proficiency in Microsoft Office Suite

• Ability to read and interpret drawings and schematics beneficial

• Excellent technical, communication, and presentation skills

• Ability to meet the physical requirements of the job

• Flexible hours and frequent travel, including driving throughout a regional territory

• Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavyweight material up to 100 lbs. with assistance from equipment or other employees

What’s in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary

• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance

• 3+ Weeks’ Vacation to Start

• 10 Company Paid Holidays

• 401(k) retirement plan with company contribution

• Tuition reimbursement

• Employee appreciation events and perks

• Employee Assistance Program

Mental and Physical Requirements:

• Must be highly mobile, able to access all areas of the premises.

• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.

• Ability to sit for prolonged period of times.

• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.

• Ability to frequently use hands and arms.

• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.

• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.

• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.

• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.