CNA Team Lead - Day Shift

Home Helpers Home Care; Saint George (UT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance after 90 days

Dental insurance after 90 days

Retirement savings options after 90 d

Mileage reimbursement

Direct deposit with same-day pay after

Job summary

Home Helpers Home Care in St. George, UT, seeks a Lead CNA to mentor and support our caregiving team while delivering high‑quality in‑home care to seniors and individuals with disabilities.

Responsibilities include training, client intake support, shift coverage, and on‑call duties. Eligible caregivers benefit from a structured career path, competitive pay, and a supportive team environment.

Qualifications

• Active Utah CNA certification in good standing.
• Minimum of 2 years of caregiving experience preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Provide direct care to clients to the standard expected of all caregivers.
• Cover shifts for call-offs and scheduling gaps to maintain continuity of care.
• Work assigned shifts (AM 7-3 or PM 2-10/12-8) and stay flexible as needed.
• Serve on‑call every other weekend and escalate issues to the Office Supervisor when appropriate.
• Maintain active CNA certification and reliable transportation for in‑home work.

Skills

CNA certification

Caregiving experience

Bilingual English/Spanish

Job description

About the Company

Home Helpers® Home Care provides high-quality in-home care designed to help individuals remain safe, independent, and comfortable in their own homes. Through our Cared-4℠ program, we take a holistic approach that addresses four primary areas of need. Our compassionate caregivers partner closely with families to understand each client’s unique situation and support their quality of life and peace of mind. We are proud to be one of the nation’s leading providers of senior and in-home care services, supporting clients with a wide range of needs and conditions.

About the Position

Are you passionate about caring for seniors and individuals with disabilities? Do you enjoy supporting others and helping them thrive? Home Helpers Home Care is currently seeking a Lead CNA to join our team!

At Home Helpers, we recognize that caregiving is one of the most meaningful and impactful roles in our community. We value and support our caregivers, and our Lead CNA plays a key role in mentoring, training, and supporting our caregiving team.

This is an excellent opportunity for experienced caregivers—professionally or personally—or for individuals looking to grow within the caregiving field. We provide training and a clear career path for those with the right attitude, motivation, and compassion.

Schedule Requirements

• Morning Shift: 7:00 AM - 3:00 PM
• Evening Shift: 2:00 PM – 10:00 PM or 12PM - 8PM
• The evening shift may be eligible for a shift differential.
• Schedule availability is required Monday through Friday.
• Every other weekend on-call coverage is required from 7:00 AM – 10:00 PM.
• Occasional coverage outside of regularly scheduled hours may be required based on business needs, including coverage until 10:00 PM.

Applicants must be able to reliably work this weekday schedule, as it is essential to supporting caregiver training, onboarding, and daily operations.

Why Join Home Helpers?

• Health insurance, dental insurance, and retirement savings options after 90 days
• Make a meaningful difference in the lives of seniors and individuals with disabilities
• Competitive pay for CNA's
• Opportunities for career growth and advancement for CNA's
• Referral program
• Mileage reimbursement between clients
• Direct deposit with same-day pay available after your first check
• Recognition and appreciation for your hard work as a dedicated CNA
• Supportive, team-oriented work environment

Responsibilities

Caregiver Training and Development

• Schedule and coordinate caregiver training, including new-hire orientation, skills check-offs, and ongoing continuing education.
• Deliver and assist with training in the office and in clients’ homes, with hands‑on instruction in safe transfers (including mechanical lift use), mobility assistance, personal care, fall prevention, and infection control.
• Observe caregivers in the field, provide constructive feedback, and reinforce Home Helpers’ standards of care.
• Mentor newer caregivers through their first weeks, serving as a consistent resource for questions, concerns, and skill development.
• Maintain training records and notify the Office Supervisor of expiring certifications, skill gaps, or performance concerns.

Client Intake and Care Planning

• Conduct in‑home client intake assessments covering care needs, mobility and fall risk (including whether a mechanical lift or other equipment is needed), home safety, daily routines, and client and family preferences.
• Complete intake documentation accurately and on time, and collaborate with the Office Supervisor to develop and update client care plans.
• Introduce new caregivers to clients and families, communicating care expectations, routines, and client‑specific needs so each placement starts well.
• Follow up after introductions to confirm a good fit, address concerns early, and report outcomes to the office.
• Recognize changes in a client’s condition and elevate them promptly to the Office Supervisor.

Direct Care, Shift Coverage, and On‑Call Responsibility

• Provide direct care when needed, to the same standard expected of every caregiver.
• Cover shifts for call‑offs, scheduling gaps, and urgent client needs, working closely with the scheduling team to maintain continuity of care.
• Work an assigned shift (AM 7-3 or PM 2-10/12-8) and remain flexible as client needs change.
• Serve on call every other weekend (7 AM-10 PM) and as assigned, acting as first point of contact for caregiver and client issues and escalating to the Office Supervisor when appropriate.
• Maintain active, good‑standing Utah CNA certification, a valid driver’s license, current vehicle insurance, and reliable transportation for in‑home work.

Office Operations, Compliance, and Team Leadership

• Support daily office operations, including paperwork, caregiver and client file maintenance, phone support, and special projects as assigned.
• Follow state and agency documentation standards, and report incidents and safety concerns promptly and accurately.
• Communicate professionally and responsively with clients, families, caregivers, and office staff.
• Partner with the Office Supervisor and scheduler to keep the office staffed and running smoothly, especially during busy or understaffed periods.
• Model reliability, compassion, and accountability, and help build a positive team culture.

What You Need to Be Successful

• Strong work ethic and dependability
• Willingness to learn and accept feedback
• Compassion and respect for people from all backgrounds
• Ability to work independently and exercise good judgment
• Clear, professional communication with clients, families, and coworkers

Requirements

• Active Utah CNA certification in good standing on the Utah Nursing Assistant Registry (certification is valid for two years, so it must be renewed on time)
• Minimum of 2 years of caregiving experience preferred
• Demonstrated competency in safe patient handling, including mechanical lift transfers, or willingness to complete a check‑off before working independently
• At least 18 years of age
• Valid driver’s license, current auto insurance, and reliable vehicle
• Reliable attendance record and the ability to work the schedule above
• Bilingual English/Spanish a plus (a priority for some locations)

Physical Demands and Work Environment

• Ability to safely operate mechanical lifts (such as Hoyer lifts) and other transfer equipment, and to lift and move up to 50 lbs with or without assistance when assisting clients with transfers, repositioning, mobility, and balance support.
• Frequent standing, walking, bending, stooping, kneeling, reaching, pushing, and pulling during shifts.
• Ability to drive between client homes and the office throughout the day.
• Work is performed in clients’ homes and the office. Homes vary in temperature, layout, and cleanliness, and may include pets, stairs, or tobacco smoke.
• Exposure to illness and bodily fluids. Standard precautions and protective equipment are required.
• Reasonable accommodations are available for qualified individuals with disabilities.

Conditions of Employment

• Background clearance: Utah requires fingerprint-based clearance through the Direct Access Clearance System (DACS) for staff with direct access to vulnerable adults, and no direct access to clients is permitted until clearance is approved. Clearance is monitored on an ongoing basis.
• Health screening: Tuberculosis testing within two weeks of hire, plus other health screening required by agency policy.
• Work authorization: Employment eligibility verified via Form I-9.

Equal Opportunity Employer

Home Helpers is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity, or any other characteristic protected by law, consistent with the Utah Antidiscrimination Act.

Location: St. George 1240 E 100 S Suite 8B, St. George, UT 84790, USA

Home Helpers® Home Care is a in‑home care service that provides top quality in‑home care. Our Cared-4℠ program is a holistic approach to meet the four primary areas of need, helping your loved one stay safe and independent at home.
Our team of Caregivers will work with you to fully understand your loved one’s needs and make the best decisions for their quality of life and peace of mind. We are one of the nation’s leading providers of senior care and deliver comprehensive services for clients dealing with a wide variety of conditions and struggles.