CMS Product & Program Manager, L4B

El Camino Health; New York (NY); Hybrid; USD 114,000 - 155,000; Full time

Benefits offered by this job

Medical Coverage

Traditional 401(k) Plans

Employee Share Purchase Plan (ESPP)

Paid Time Off

Paid Holidays

Commute Benefits

Tuition Reimbursement

Job summary

Logitech is seeking a CMS Product & Program Manager (L4B) to own content systems across CMS and LMS, coordinating with CRM and learning platforms. You will manage complex workstreams, define admin expectations, and drive timely feature releases aligned to business goals. Strong communication, collaborative mindset, and experience with UAT are essential.

You will work with global teams, oversee reporting, and ensure data security and brand standards while traveling to key offices as needed.

Qualifications

• 5+ years in sales enablement with a focus on managing platforms cross functionally.
• Experience managing CMS and LMS platforms (Seismic and Adobe Learning preferred).
• Experience with Salesforce CRM.
• Strong collaboration skills to work effectively within a team.
• Project management mindset to bridge IT requirements with business use cases, including UAT lead.
• Experience using Asana and JIRA for IT use-case tickets.

Responsibilities

• Configure CMS settings and workflows to meet organizational needs.
• Coordinate cross-functional workstreams and ensure CMS/LMS enhancements align with business objectives.
• Define and maintain expectations for admin requests, reporting needs, and enhancements.
• Manage user groups/roles across CMS and LMS with automated assignments.
• Provide weekly status reports for CMS and LMS requests and bugs.
• Design/generate tailored CMS and LMS reports for different business groups.
• Lead UAT and bridge IT requirements with business use cases.

Skills

CMS/LMS platforms

Salesforce CRM

Cross-functional collaboration

Project management

Asana/Jira usage

Communication skills

Education

Bachelor’s Degree or related experience

Tools

Seismic

Adobe Learning Manager

Job description

Business Title: CMS Product & Program Manager, L4B

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team

The L4B Global Sales Enablement Team supports the L4B organization in the following areas: Training & Education, Resource Development, Sales Tools & Processes, GTM Support and Reporting & Analytics.

The Role

The CMS Product & Program Manager oversees the management, configuration, and support of key enablement initiatives and systems. This position is responsible for administering the Content Management System and coordinating efforts across related platforms, such as the CRM and LMS. Success in this role requires a team-oriented approach, a proactive mindset, and strong communication skills. At Logitech, thriving in this environment means acting with urgency, voicing ideas, making decisive choices, and driving continuous improvement.

Your Contribution:

• Configure content management system, CMS, settings and workflows to meet organizational needs
• Manage complex workstreams, coordinate across global matrixed teams, and ensure that CMS enhancements and feature releases are delivered on time and align with business objectives
• Help define and maintain expectations for common CMS admin requests, support issues, reporting needs, and enhancement requests
• Manage user group/role permissions and configurations to auto assign users to said user groups or roles across the CMS and learning management system, LMS
• Provide weekly status reports of requests and bugs (opened, in progress, resolved) for the CMS and LMS
• Design and generate tailored CMS and LMS reports for various business groups based on specific needs (e.g., content usage, training completion, system access)
• Possess organizational skills necessary to lead user acceptance testing and bridge the gap between technical IT requirements and practical sales business use cases
• Ensure compliance with company security policies, data privacy and brand standards

Your Qualifications and Skills:

• 5+ years in sales enablement with a focus on managing platforms cross functionally
• Experience managing CMS and LMS platforms, Seismic and Adobe Learning Management preferred
• Experience with CRM platform Salesforce
• Strong collaboration skills to work effectively within a team
• Collaborative and able to work cohesively with members of the Logitech sales, marketing, and adjacent departments.
• High degree of persistence and follow-through
• Flexibility in scheduling, adjusting to changing business needs
• Demonstrated ability to apply a project management mindset to bridge technical IT requirements with business use cases, including leading user acceptance testing (UAT) and facilitating cross-functional training.
• Experience managing and tracking processes and tasks in Asana and JIRA for use case tickets with IT
• Excellent communication skills; ability to express thoughts logically and succinctly
• Experience working across multiple geographic regions
• Bachelor’s Degree and/or related experience
• Industry certifications a plus

Travel:

Travel may be 2x per month to the New York Metro office and may also include travel for larger sales meetings/events a few times a year

Compensation:

This position offers an annual base salary typically between $ 114000 and $ 155,000. Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

Benefits:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Traditional 401(k) Plans
• Roth 401(k) Plans
• Flexible Spending Accounts
• Employee Share Purchase Plan (ESPP)
• Basic Life Insurance
• Additional Life Insurance
• Disability Coverage
• Adoption and Surrogacy Assistance
• Tuition Reimbursement Plans
• Commuter Benefits
• Paid Time Off
• Paid Holidays
• Bereavement Leave
• Paid Parental Leave
• Wellness Programs
• Health Savings Account Plans
• Access to Expert Medical Opinions
• Identity Theft Protection
• Breast Milk Delivery to Nursing Mothers on Business Travel
• Access to a Group Legal Plan
• Donations Matching Programs
• Employee Product Discounts
• Access to Auto Insurance
• Access to Home Insurance
• Access to Pet Insurance

#LI-SN1

Company Culture & Values

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences.

We value work-life integration by always providing flexibility so you can spend more time outside of your employment and dedicating fully to your work schedule or ensuring that you replenish your life.

We want to meet you! We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Learn more about our benefits. At Logitech, we live our values and expect you to show the same to become one of us. Be who you are, come prepared, and we’ll try to make it enjoyable in the process. Generally, the process is simple, and as quick as possible.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families.

We extend human potential in work and play, in a way that is good for people and the planet. Take a look at where we play. We have offices in over 30+ countries and our products are sold in over 100 countries worldwide. We’re truly global and want you to be too. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Learn more about our benefits.