CME- Care Coordinator IC3

Home, Hope and Healing Inc. & Aspire Behavioral Health and Counseling; Albany (GA); On-site; USD 27,000 - 33,000; Full time

Job summary

Home, Hope and Healing Inc. & Aspire Behavioral Health and Counseling is seeking an IC3 Care Coordinator in Albany, Georgia.

This full-time role (Grade 11) offers an annual salary up to $30,000 and focuses on intensive customized care coordination for youth and families. You will conduct intake interviews, organize referrals to legal, medical, financial, educational resources, monitor progress, and maintain confidential records.

Qualifications

• Strong interviewing, assessment, and case-management skills.
• Ability to develop and facilitate workshops and service plans.
• Proficiency with agency software and databases for case documentation.
• Capacity to coordinate multi-agency teams and maintain detailed records.

Responsibilities

• Conduct intake interviews and create case reports.
• Coordinate delivery of community social services and referrals.
• Monitor progress toward treatment goals and document outcomes.
• Provide crisis intervention and 24/7/365 youth support as needed.
• Develop individualized service plans and life-skills workshops.
• Liaise among the Child and Family Team and other agencies.
• Prepare intake, case history, and program statistics reports.
• Participate in treatment team planning and meetings weekly.
• Maintain client confidentiality per policy and law.

Skills

Interviewing

Assessment

Case management

Workshop facilitation

Documentation

Multi-agency coordination

Education

Two years in social-services

Bachelor's degree in social-services field

Job description

Position Title

IC3 Care Coordinator

Location & Salary

Albany, Georgia
Annual salary: up to $30,000 (Grade 11)

Department & Employment

Department: IC3 (Impact)
Position Type: Full‑time (Grade 11)
Work Unit: IC3 (Impact)
Supervisor: IC3 Wraparound Supervisor

Responsibilities

• Conduct patient/client/youth intake interviews and create case reports.
• Coordinate and organize delivery of community social services, including referrals to legal, medical, financial, educational, and other support providers.
• Monitor progress toward treatment goals and document outcomes.
• Provide crisis intervention and 24/7/365 youth support, including face‑to‑face response when clinically indicated.
• Develop and implement individualized service plans and life‑skills workshops.
• Act as liaison among the Child and Family Team (CFT) and other agencies, maintaining communication and feedback.
• Prepare intake, case history, and program statistics reports.
• Participate in treatment team planning and team meetings (one face‑to‑face per week).
• Maintain client confidentiality in accordance with agency policy and federal/state law.

Qualifications

• High school diploma or GED and at least two years of experience in a social‑services related position; or a Bachelor's degree in a social‑services related field; or one year at the lower level or equivalent.
• Knowledge of agency policies, confidentiality laws, community resources, state and federal regulations, crisis intervention, and eligibility requirements.
• Strong interviewing, assessment, and case‑management skills.
• Ability to develop and facilitate workshops, service plans, and client profiles.
• Proficiency with agency software and databases for case documentation.
• Clear capacity to coordinate multi‑agency teams and keep detailed records.

Physical & Safety Requirements

• No lifting of more than 20 pounds.
• Must be able to perform tasks with exposure to blood or other infectious materials (Category I) as required by job duties.

Training

• Mandatory training categories: Administrative, Direct Care, Medical.

Program Overview

Intensive Customized Care Coordination (IC3) is a provider-based, high‑fidelity wraparound intervention that brings together a team selected by the family to identify and achieve goals through collaborative action.