CMA/LPN Pediatric Specialty Clinic

Trinity Health Mid-Atlantic; Des Moines (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Trinity Health outpatient clinic in Des Moines, IA seeks a dedicated Nursing CMA to provide basic nursing support in an outpatient setting. Responsibilities include patient communication, confidentiality, assisting with procedures, documenting in patient records, and acting as patient advocate.

The role requires CMA certification, CPR certification (within 6 months), and familiarity with HIPAA guidelines; clinic experience preferred.

Qualifications

• CMA certification or equivalent training obtained via college/technical program.
• CMA certification must be obtained within the first year of employment.
• Experience in a clinic/physician office is preferred.
• CPR certification within 6 months of start date.

Responsibilities

• Provide basic nursing support in an outpatient clinic setting.
• Ensure patient confidentiality and HIPAA compliance.
• Assist with exams, procedures, and equipment operation.
• Accurately document patient interactions in the medical record.
• Serve as an effective team member and patient advocate.

Skills

CMA certification

CPR certification

HIPAA compliance

Communication skills

Education

CMA certification or equivalent training

Tools

Office equipment

Job description

Employment Type: Full time Shift: Day Shift Description: MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states. MercyOne also provides you with the quality care you provide to others. We care about our employees well-being and offer benefits that complement work/life balance.

GENERAL SUMMARY: Provides basic nursing skills in an outpatient clinic setting.

ESSENTIAL FUNCTIONS

• Demonstrates professional, appropriate, effective and tactful written, verbal, and nonverbal communication with patient, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinic image.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts.
• Utilizes interpersonal skills to establish and maintain healthy interpersonal relationships with healthcare members, patients, and families.
• Acknowledges patient’s rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations.
• Participates in staff development activities and orientation as requested.
• Proactively acts as patient advocate, responding to and working to resolve patient concerns.
• CPR certified.
• Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.
• Operation of various office machines (i.e. fax, copier, phone, and computer).
• Participates effectively as a team member in the clinic.

Nursing/CMA

• Demonstrates ability to recognize and assess emergency needs of patients and initiate appropriate emergency procedures as needed.
• Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.
• Acts to facilitate interdisciplinary communication.
• Utilizes other members of the health care team in assessing the patient and analyzes patient data.
• Assesses learning needs of the patient and significant others.
• Gives accurate and complete information to patient and family.
• Evaluates patient and family understanding of treatment plan and/or instructions.
• Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned (i.e. colposcopy, endoscopy, tympanometry, treadmills, etc.).
• Maintains appropriate aseptic technique for preparation, procedures and medications administered.
• Accurately and legibly documents all patient interactions in patient record.
• Reports results and pertinent information to patients and health care team members.
• Functions according to limitations or scope of license or certification.
• Performs basic nursing functions (vitals, rooming, assist with procedures, etc), under direction and supervision of physician.
• Maintains a current CMA certification.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Work requires extensive technical or specialized training such as would be acquired in a college or technical school (e.g. CMA, MLT).
• Knowledge of: Principles of anatomy and physiology, pharmacology, and disease processes.
• CMA certification must be obtained within first year of employment and maintained thereafter.
• Clinic/physician office experience preferred.
• CPR Certification (obtained within 6 months of start date).

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.