CMA/LPN

FirstHealth of the Carolinas, Inc.; North Carolina; On-site; USD 36,000 - 54,000; Full time

Job summary

FirstHealth of the Carolinas, Inc. seeks a Medical Assistant (CMA) or LPN to support patient intake, take vital signs, assist physicians, and maintain accurate EMR documentation.

You will verify demographics, manage orders, and ensure HIPAA-compliant charting while coordinating care with the clinic team. Responsibilities include triaging basic patient care needs, scheduling follow-up, and assisting with medication refills per guidelines.

Qualifications

• Knowledge of practice management systems, office automation skills, and CPT/ICD-10 coding.
• Experience assisting physician with patient care (vital signs, specimen collection).
• Active CMA certification or LPN license is required.

Responsibilities

• Obtain vital signs and health information for patient chart and prepare for examination.
• Maintain up-to-date patient health records and ensure concise, complete documentation.
• Triage basic patient care needs and coordinate follow-up with providers.
• Assist physician during patient visits and support查appropriate charting and billing charges.

Skills

Practice management systems

Office automation

CPT/ICD-10 coding

Vital signs, specimen collection

Education

CMA certification

Licensed Practical Nurse (LPN) license

Job description

Overview

Obtains vital signs and general health information for patient chart and prepares patients for examination.

Maintains patient health record in an up-to-date status especially regarding current medicationsheet.

Assures documentation is complete, concise, andcorrect.

Prepares and maintainsexam rooms and medical equipment for patient visits.

Contributes to plan of care for individuals and groups of patients utilizingall principles to reduce medication errors when handling or calling in medications orrefills.

Demonstrates initiative in suggesting and implementing problem solving approaches and planning performance ofservice.

Prepares and maintainsexam rooms and medical equipment for patient visits regardingall safety checks and HIPAA guidelines and adapt same HIPAA principles to chart documentation and exposure, as well as discussing PHI in front of anyone other than patient.

Triages patients and enters accurateand concise data into the EMR while paying attention to spelling andclarity.

Navigates the EMR system in an efficient manner.

Facilitates quality care management thrubest practice utilizationof the clinic EMR.

Promotes continuity of care seen by appropriate actionsnotes and prompt followup.

Answers phones, routes calls and or takes accuratemessage.

Demonstrates a sense ofurgency relating to patient's level ofdistress.

Triages basic patient care needs, generating a telephone encounter depending upon the situation. Assure a duplicate message has not already beenstarted.

Maintainscurrent accurateup to date demographic and insurance information for all patients. Performs according to policy regulations associated with Privacy Notification, Medicare secondary, signed demographic registrations, consent to treat minor,etc.

Identifiesbarriers related to Social Determents of Health (SDOH) and notifiesprovider.

Verifies insurance eligibility, scans insurancecard.

Monitors appropriate work queues for follow-up. Assists other clinic personnel in follow upto ensure patient compliance, receipt of test results and reports from specialists. Be proactive in contacting patient with testresults.

Ensures orders are entered correctly to capture appropriate charges.

Refills medications according to medication refill guidelines.

Identifiesbarriers relevantto patient's individual needs being financial, emotional,physical, cultural, or spiritual(SDOH).

Astute and sensitive to patient satisfaction as it pertains to customer service- people skills inall clinicalsituations.

Other duties as assigned but within the scope of practice for the CMA/RMA and /or LPN by the clinic manager and/or provider.

Qualifications

CMA -Must be a graduate from an accredited Medical Assistant program with an active certification.

LPN- Must have an active license.

Knowledge of practice management systems, office automation skills, and extensive knowledge of CPT and ICD-10 coding. In addition, must possess experience assisting physician with patient care (vital signs, specimen collection, etc.).