CMA- Internal Medicine - Mayfaire - Full Time

Wilmington Health; Wilmington (NC); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Wilmington Health is seeking a Certified Medical Assistant (CMA) to provide front office support and clinical assistance in a busy medical practice in Wilmington, NC. The CMA will work under supervision of physicians and Advanced Practice Providers, ensuring accurate patient data, proper specimen handling, and adherence to safety protocols.

The role requires CMA certification, an accredited Associate degree in Medical Assisting, and BLS/CPR certification; one year of clinical experience is

Qualifications

• Active CMA or RMA certification required.
• Accredited Associate's Degree program in Medical Assisting.
• BLS/CPR certification required.
• One year clinical experience preferred.

Responsibilities

• Prepares patient for and assists with examinations.
• Administers injections and medications, dresses wounds and incisions, provides instructions per protocol.
• Collects patient data and maintains records in EMR system.
• Cleans and sterilizes instruments and maintains stock of supplies and medications.
• Conducts specified laboratory tests.
• Acts as receptionist and performs secretarial duties, communications with insurance companies, and calls/prescriptions.
• Communicates with managed care for prior authorizations; schedules procedures on campus and off site.
• Responds to/triages patient phone calls and messages.
• Educates patients and instructs on medications and treatment plans.

Skills

Customer Service

Phone Skills/Triage

Interpersonal Communication

Meds/IVs

Education

Associate Degree in Medical Assisting

CMA Certification

BLS/CPR Certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accrues PDO Wilmington, NC, US

About Wilmington Health

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastan North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Purpose

Provides carefor and treats patients in medical office, as directed by Physician, Advanced Clinical Provider, Registered Nurse or supervising department manager in addition to providing front office support in clinical areas as needed

Essential Duties/Responsibilities

• Prepares patient for and assists with examinations
• Administers injections and medications, dresses wounds and incisions, provides accurate and consistent information to the patient using an established protocol, interprets Physician's instructions to patients, assists with emergency and minor procedures, and performs related tasks as directed
• Collects patient data and maintains records of vital statistics and physiological/biological information in Electronic Medical Records (EMR) system
• Cleans and sterilizes instruments and equipment, and maintains stock of supplies and medications
• Conducts specified laboratory tests
• Acts as receptionist, performs secretarial duties, may communicate with insurance companies, and calling in/faxing prescriptions
• Communicates with managed care for prior authorizations. Schedules procedures on campus and off site
• Responsible to respond to/triage patient phone calls and messages
• Educates patients and instructs on any medications, treatment plans, etc.

Other Duties

• All other duties as assigned by Department Manager

QUALIFICATIONS

Required

• Active CMA or RMA Certification from accredited association.
• Successfully completed and passed an accredited Associates Degree program in Medical Assisting or an accredited CMA program.
• BLS/CPR Certification.

Preferred

• One year clinical experience

Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran’s status, sexual preference, disability, genetic information, or any other class protected under state or federal law.

ADA Physical Demands

Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

Physical Demand

Required?

Frequency

• Standing
• Continuously
• Sitting
• Frequently
• Walking
• Continuously
• Kneeling/Crouching
• Rarely
• Lifting
• Rarely

Certified Medical Assistant (CMA) Competencies

General

• Customer Service
• Professionalism/Integrity/Responsibility
• Teamwork/Process Focus
• Dependability/Punctuality
• Interpersonal Relationships/Communication
• Judgment/Decision Making/Problem Solving
• Quality/Quantity
• Initiative
• Safety/Housekeeping
• Organizational Skills/Time Management
• Meds/IVs
• Specimen Collection
• Assessment Skills
• Phone Skills/Triage
• Equipment Use/Maintenance
• Procedures
• Computer Knowledge
• Documentation