Club Repair Specialist - Roger Dunn Golf Shops

Worldwide Golf Shops; Los Angeles (CA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Flexible scheduling

401(k) matching

Health benefits

Employee discount

Job summary

Roger Dunn Golf Shops in Los Angeles is seeking a Club Repair Specialist to promote a customer-first store culture and perform club repair tasks to meet client needs.

You will provide product and service recommendations, construct or modify clubs, and uphold safety and accuracy in all repair processes while delivering a memorable customer experience.

Qualifications

• Prior golf club repair experience is a plus, but not required (entry-level candidates are welcome to apply!).
• Knowledge of golf equipment and shafts is preferred, but not required.
• Experience working in a shop environment and familiarity with basic power tools is preferred, but not required.
• Knowledge of retail operations is a plus, but not required.

Responsibilities

• Operate shop equipment safely by complying with workplace safety programs.
• Show accuracy in completing all order forms and repair tags.
• Measure lie & loft angles, club height, weight & shaft flex, and make adjustments based on customer needs.
• Repair broken clubheads and changing golf club shafts and grips.
• Demonstrate thorough knowledge of golf club-making and repair techniques, product features and their benefits.
• Once fully trained, recognize and suggest ways to improve processes.
• Operate general phone systems and basic computer applications.

Skills

Golf club repair

Retail operations knowledge

Job description

Job Details Job Location: Los Angeles, CA 90025 Position Type: Full Time Job Category: Club Repair

What We Offer

• Flexible scheduling and 401(k) matching for part-time employees!
• Paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees!
• There is no better time to work in the golf industry! All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.
• Worldwide Golf is one of the largest golf retailers in the world, giving you more opportunities for growth and mobility.

Job Description

The Club Repair Specialist at Roger Dunn Golf Shops is responsible for promoting and maintaining a store culture that is consistent with Worldwide Golf’s values, including the "Sure No Problem" philosophy, which has made Worldwide Golf what it is today. "Sure No Problem" means putting the customer first, and doing whatever we can to ensure a memorable and positive customer experience.

The Club Repair Specialist performs all club performance modifications according to customer's needs. The Club Repair Specialist also provides the customer with a superior golf club repair experience by providing product and service recommendations and constructing or modifying golf clubs as needed.

Responsibilities

• Operate shop equipment safely by complying with workplace safety programs.
• Show accuracy in completing all order forms and repair tags.
• Measure lie & loft angles, club height, weight & shaft flex, and make adjustments based on customerneeds.
• Repair broken clubheads and changing golf club shafts and grips.
• Demonstrate thorough knowledge of golf club-making and repair techniques, product features and their benefits.
• Once fully trained, recognize and suggest ways to improve processes.
• Operate general phone systems and basic computer applications.

Requirements

• Demonstrate knowledge of processing information and merchandise via computer and POS register system; operate and use all equipment necessary to run the store.
• Demonstrate working knowledge of word-processing, spreadsheet, inventory, Internet and order processing systems.
• Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 50 pounds at any given time.
• Work varied hours/days as business dictates.

Qualifications Desired

• Prior golf club repair experience is a plus, but not required (entry-level candidates are welcome to apply!)
• Knowledge of golf equipment and shafts is preferred, but not required.
• Experience working in a shop environment and familiarity with basic power tools is preferred, but not required.
• Knowledge of retail operations is a plus, but not required.

Who We Are

Roger Dunn Golf Shops is part of the Worldwide Golf family—a growing, 50‑year‑old business with over 95 stores across more than 25 states—which includes well‑renowned golf retail and e‑commerce brands, including:

Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Globalgolf.com | Fairwaystyles.com | Getclubs.com

CA residents: Please review our California Applicant Privacy Notice HERE.

The hourly rate for this position is $18.42 - $20.50 per hour. Individual starting rate within this range may depend on geography, experience, expertise, and education/training.