Club Operations Leader — People‑First Manager

Planet Fitness; Colonial Heights (VA); On-site; USD 18,297 - 26,060; Full time

Benefits offered by this job

Medical Insurance

Vacation/Holiday Pay

Free Black Card Membership

Employee perks and discounts

Team-building events

Job summary

A leading fitness franchise is seeking a Club Manager to oversee operations and enhance member experience in Colonial Heights, Virginia. Responsibilities include managing team recruitment, ensuring operational efficiency, and fostering a positive environment. Ideal candidates will possess strong leadership and customer service skills, along with a commitment to maintaining a welcoming environment. The role offers competitive compensation and various employee benefits, including medical insurance and free membership.

Qualifications

• 6-12 months of experience in a customer service environment is preferred.
• Must be 18 years of age or older.
• Ability to pass a background check.
• Willing to become CPR/AED Certified.

Responsibilities

• Coordinate and execute hiring practices and onboarding new team members.
• Create staff schedules and ensure all shifts are covered.
• Manage company card for expenditures and maintain receipts.
• Oversee ordering of club supplies and ensure cleanliness.
• Resolve employee concerns and partner with HR as needed.

Skills

Customer service

Leadership

Communication

Conflict resolution

Job description

A leading fitness franchise is seeking a Club Manager to oversee operations and enhance member experience in Colonial Heights, Virginia. Responsibilities include managing team recruitment, ensuring operational efficiency, and fostering a positive environment. Ideal candidates will possess strong leadership and customer service skills, along with a commitment to maintaining a welcoming environment. The role offers competitive compensation and various employee benefits, including medical insurance and free membership.