Club Manager

Place 2B Properties; Vancouver (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible spending account

Health insurance

Paid time off

Vision insurance

Job summary

Planet Fitness in Vancouver, WA is seeking a Club Manager to oversee gym operations and drive a first-class member experience while leading a team of employees. You will supervise training, scheduling, payroll and financial performance to ensure a welcoming, safe and well-maintained facility.

The role requires strong leadership, excellent communication, and a commitment to PF's Judgement Free environment. Wage is $20–$24 per hour with full-time hours and benefits in a hands-on, growth-oriented

Qualifications

• Superior customer service skills and experience, preferably in the fitness industry.
• Exceptional leadership, diplomacy and listening skills.
• Basic computer proficiency (Microsoft Suite).
• Hard working, enthusiastic and energetic!
• Strong problem resolution skills.
• Current CPR/AED Certification preferred.
• High school diploma/GED equivalent required.

Responsibilities

• Recruit, hire, train and develop a high performing staff consisting of Team Members and a Team Lead as ambassadors of the PF's culture.
• Oversee and take accountability for club operations and financial performance, including sales activation, staff scheduling, payroll management.
• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines while handling difficult situations independently.
• Oversee cleanliness, maintenance and safety of the facility, organizing cleaning duties, supplies and vendor orders.

Skills

Customer service

Leadership

Computer skills

Energy & motivation

Problem solving

Education

High school diploma

Tools

Microsoft Suite

Job description

Who we are

Planet Fitness is the brand of choice in the health and fitness industry, with a mission statement of providing a clean, affordable and non-intimidating gym environment for everyone. Planet Fitness owners are a couple that opened their first franchise location in April 2011 in Vancouver, WA. Since then have expanded to 11 locations across OR and WA with an ambitious scheduled development plan over the next five years. At Planet Fitness, we pride ourselves on building an atmosphere of positivity, inclusivity in our business, Our company culture is shaped around equity, hard work and trust. As we believe growth comes from service excellence, our company is focused on training and developing our talents to deliver the best experience to our members. It's a place for motivated team members, who possess a passion for sports and service to grow their professional capabilities.

About the role

The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Why you should join Planet Fitness!

You want to contribute in building an atmosphere of positivity, inclusivity, and you value a culture of equity, hard work, recognition, respect and trust. Join an inclusive and casual team environment with co-workers who like you will help make us all great.

Pay range is $20-24 based upon experience

Work-out for free and enjoy the Black Card amenities.

Generous PTO, Paid holidays, Medical, Dental, Vision insurance, Tax free HSA and Flex saving plans, supplement insurance options

Build a career through advancement opportunities.

What you'll do

1. Recruit, hire, train and develop a high performing staff consisting of Team Members and a Team Lead as ambassadors of the PF's culture.
2. Oversee and take accountability for the various aspects of club operations and financial performance, including sales activation, staff scheduling, payroll management.
3. Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines while showing ability in handling difficult situations independently.
4. Oversee cleanliness, maintenance and safety of the facility, by organizing and deploying cleaning duties, supply and vendors ordering management.

Who you are

1. Leads by example and maintain consistent accountability for direct reports by training, coaching and ensuring adherence to PF's values and goals.
2. Provides clear and direct communication to Team Members, gives feedback and follows-up on execution.
3. Has the ability to organize and utilize time management and prioritization skills effectively.

Qualifications/Requirements

1. Superior customer service skills and experience, preferably in the fitness industry.
2. Exceptional leadership, diplomacy and listening skills.
3. Basic computer proficiency (Microsoft Suite).
4. Hard working, enthusiastic and energetic!
5. Strong problem resolution skills.
6. Current CPR/AED Certification preferred.
7. High school diploma/GED equivalent required.
8. Must be 18 years of age or older.

Physical Demands

1. Continual standing and walking during shift.
2. Continual talking in person or on the phone during shift.
3. Must be able to occasionally lift up to 50 lbs.
4. Will occasionally encounter toxic chemicals during shift.

This is a full time position. Typical work hours will be Mon-Fri from 9 am to 5 pm. Additional weekend or holiday coverage hours may be required.

Job Type: Full-time

Pay: $20-24 per hour

Benefits:

1. 401(k)
2. 401(k) matching
3. Dental insurance
4. Employee discount
5. Flexible spending account
6. Health insurance
7. Paid time off
8. Vision insurance

Shift:

1. Day shift: M-F 9a-5p

Weekly day range:

1. Monday to Friday, with some weekends and overnights as needed

Ability to Relocate:

1. Vancouver, WA 98682: Relocate before starting work (Required)

Work Location: In person