Club Facilities Technician: Service-Forward Operations

The Bay Club Company; Novato (CA); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Club Membership

Competitive compensation

Paid Time Off

Health Insurance

Employee Discounts

Continuing Education

Career Growth Opportunities

Community Involvement

Full-Time benefits

Job summary

The Bay Club Company is seeking a dedicated associate to maintain building operations and deliver exceptional hospitality to members and guests across our clubs in California, including Novato.

You will follow standard procedures, perform preventive maintenance (pool care, plumbing, light electrical, painting), restock supplies, and ensure a clean, safe environment throughout shifts that may include weekends and holidays.

Qualifications

• Ability to read and interpret general training manuals, professional journals, or procedures.
• Ability to identify problems, gather data, and draw valid conclusions.
• Excellent customer service attitude and communication skills.

Responsibilities

• Learn and apply the company's standard operating procedures.
• Perform preventive maintenance of the building facilities including pool-related tasks, plumbing, electrical and painting.
• Restock supplies and manage inventory.
• Maintain a clean, safe work environment.
• Greet members and guests across the property.
• Anticipate members' needs and follow through on requests.
• Communicate promptly and keep up with follow-ups.
• Participate in events, programs, meetings and training.
• Represent the club professionally through appearance and responsive service.
• Schedule varies and may include weekends/holidays.

Skills

Reading procedures

Analytical thinking

Customer service

Verbal communication

Job description

The Bay Club Company is seeking a dedicated associate to maintain building operations and deliver exceptional hospitality to members and guests across our clubs in California, including Novato.

You will follow standard procedures, perform preventive maintenance (pool care, plumbing, light electrical, painting), restock supplies, and ensure a clean, safe environment throughout shifts that may include weekends and holidays.