Club Attendant

BFit Gyms; Irving (TX); Hybrid; USD 25,000 - 33,000; Full time

Job summary

BFIt Gyms is seeking a Club Attendant to maintain a clean, healthy facility and support member satisfaction. You will perform a range of cleaning tasks, monitor supplies, and report maintenance needs to the General Manager.

The role requires attention to detail, the ability to work independently, and good communication skills. Some travel between clubs may be required, and a high school diploma or GED is expected.

Qualifications

• Cleaning practices and procedures.
• Understand and follow written instructions.
• Effectively communicate (verbal and writing).
• Work independently in the absence of supervision.
• Attention to detail.
• Establish and maintain cooperative working relationships.

Responsibilities

• Clean walls, mirrors, countertops, glass, and windows.
• Sweep, mop, scrub, and vacuum floors across all club areas.
• Clean and dust all weight and cardio equipment.
• Restock supplies and replace consumables.
• Empty trash and recycling containers.
• Complete daily and weekly scope of work as assigned.
• Perform special cleaning projects as directed.
• Clean and maintain wet areas (pool deck, pool, steam room, sauna) where applicable.
• Perform minor cosmetic repairs on equipment (rust removal, touch up paint).
• Coordinate with Facilities Technician for maintenance tasks.
• Report facility issues via Service Channel and note member complaints to GM.

Skills

Cleaning practices

Written instructions

Verbal communication

Independent work

Attention to detail

Team collaboration

Education

High School Diploma or GED

Job description

JOB SUMMARY

The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Cleans and dusts walls, mirrors, countertops, glass, and windows
• Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
• Cleans and dusts all weight and cardio equipment
• Restocks supplies
• Empties clubs' garbage and recycling containers
• Completes daily and weekly scope of work as assigned
• Performs special cleaning projects as assigned
• Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing). Not all clubs have wet areas
• Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
• Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
• Performs minor painting as approved / directed by General Manager and Facilities Technician
• Use all janitorial supplies in accordance to product labels and club manuals
• Report all newly identified facility maintenance issues via Service Channel
• Report any member complaints to the General Manager

ORGANIZATION RELATIONSHIPS

Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.

REQUIRED QUALIFICATIONS

Knowledge, Skills & Abilities

• Cleaning practices and procedures
• Understand and follow written instructions
• Effectively communicate (verbal and writing skills)
• Work independently in the absence of supervision
• Attention to detail
• Establish and maintain cooperative working relationships with those contacted in the course of duties

Minimum Educational Level/Certifications

• High School Diploma or General Education Diploma (GED)

Minimum Work Experience and Qualifications

• Six months of janitorial experience

Physical Demands/ Environmental Conditions

• While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
• Frequently required to climb, balance, stoop, kneel, crouch, or crawl
• Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
• Telephone usage: Ability to communicate with internal and external members
• Required usage of cleaning chemicals, ladders, and cleaning utensils
• Regularly exposed to moving mechanical parts
• Noise level in the environment is occasionally loud

Travel Requirement

• Travel from club to club may be required

DISCLAIMER

This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

Area of Interest

Facilities