CloudOps Engineer: AWS Data Platform & Automation (Hybrid)

IQVIA Inc; Pennsylvania; Híbrido; USD 76.000 - 189.000; Jornada completa

Descripción de la vacante

IQVIA Inc. is seeking a CloudOps Engineer in Wayne, PA with hybrid work arrangement. You will support cloud-based data platforms on AWS, investigate complex incidents, and automate operations using Python scripts and IaC tools.

Preference for Databricks or other big-data platforms, and experience with Terraform/Ansible and GitLab for deployments. You will analyze REST APIs, manage incidents through the full lifecycle, and contribute to permanent improvements while collaborating with Engineering

Formación

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Mathematics, or another STEM-related field.
• Three to five years of experience in cloud operations, platform support, technical support, site reliability engineering, DevOps, or a related field.
• Hands-on experience supporting and maintaining cloud platforms in AWS.
• Experience monitoring, troubleshooting, and responding to incidents within large-scale data or software environments.
• Working knowledge of SQL for data investigation and analysis.
• Basic proficiency in Python for scripting and automation.
• Experience using monitoring and logging tools such as AWS CloudWatch.
• Understanding of REST APIs and experience with API testing tools such as Postman or cURL.
• Demonstrated ability to diagnose technical problems, implement changes, and validate solutions.
• Strong written and verbal communication skills, with a focus on customer empathy and disciplined incident management.

Responsabilidades

• Monitor, maintain, and support cloud-based data platforms hosted in AWS.
• Investigate and diagnose complex technical issues using AWS CloudWatch, log analysis, monitoring tools, and browser-based debugging utilities.
• Manage technical incidents throughout their lifecycle, providing timely updates and ensuring resolution in accordance with SLAs.
• Collaborate with Engineering and DevOps teams to implement permanent solutions and improve platform reliability.

Conocimientos

Incident management

SQL

Python

AWS

Troubleshooting

Documentation

Educación

Bachelor’s degree in Computer Science/IT/Engineering/Math

Herramientas

Databricks

Snowflake

Terraform

Ansible

GitLab

Postman

cURL

Descripción del empleo

IQVIA Inc. is seeking a CloudOps Engineer in Wayne, PA with hybrid work arrangement. You will support cloud-based data platforms on AWS, investigate complex incidents, and automate operations using Python scripts and IaC tools.

Preference for Databricks or other big-data platforms, and experience with Terraform/Ansible and GitLab for deployments. You will analyze REST APIs, manage incidents through the full lifecycle, and contribute to permanent improvements while collaborating with Engineering