CloudFlare WAF Support Engineer

EPMA, Inc.; Houston (TX); On-site; USD 82,656 - 123,984; Part time

Job summary

EPMA, Inc. is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role focuses on supporting an existing CloudFlare deployment during a transition to F5, with no design, implementation, or migration responsibilities.

The position is onsite at Houston Downtown, five days a week. The role requires hands-on CloudFlare WAF administration experience in production, strong troubleshooting, and familiarity with DNS/HTTP/HTTPS,

Qualifications

• Hands-on experience administering and supporting CloudFlare WAF in production environments.
• Strong troubleshooting experience with CloudFlare services and web traffic.
• Good understanding of DNS, HTTP/HTTPS, SSL/TLS, and reverse proxies.
• Exposure to web app security and WAF policy management.
• Ability to support an existing environment with minimal onboarding.

Responsibilities

• Provide day-to-day administration and support for an existing CloudFlare WAF environment.
• Monitor and maintain approximately 70 CloudFlare proxies.
• Troubleshoot production issues related to web traffic, DNS, SSL/TLS, and WAF policies.
• Support incident resolution and ensure platform stability and availability.
• Work closely with network, security, and application teams to resolve operational issue.
• Maintain documentation and follow operational support processes.

Skills

CloudFlare WAF

Troubleshooting

Networking concepts

TLS/SSL

On-call support

Job description

EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a transition to F5. This is a support-focused role—no design, implementation, or migration responsibilities.

Title

CloudFlare WAF Support Engineer

Type

6-month contract

Location

Houston Downtown- Need to be onsite - 5 days a week

Industry

Oil & Ga

W2 Employment only

W2 Employment only

Key Responsibilities

• Provide day-to-day administration and support for an existing CloudFlare WAF environment
• Monitor and maintain approximately 70 CloudFlare proxies
• Troubleshoot production issues related to web traffic, DNS, SSL/TLS, and WAF policies
• Support incident resolution and ensure platform stability and availability
• Work closely with network, security, and application teams to resolve operational issue
• Maintain documentation and follow operational support processes

Required Qualifications

• Hands-on experience administering and supporting CloudFlare WAF in a production environment
• Strong troubleshooting experience with CloudFlare services and web application traffic
• Good understanding of networking concepts, including DNS, HTTP/HTTPS, SSL/TLS, and reverse proxies
• Exposure to web application security and WAF policy management
• Ability to support an existing environment with minimal onboarding

Preferred Qualification

• Experience working with application delivery or web applications
• Familiarity with F5 technologies is a plus but not required
• Previous experience in enterprise production support environment