Cloud Systems Engineer III

Alliant Insurance Services; Irvine (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Alliant Insurance Services seeks a senior infrastructure engineer to design, implement, and improve scalable infrastructure services across our organization. You will lead technical workstreams, mentor junior engineers, and drive reliability, security, and operational efficiency while reducing risk and ensuring auditable systems.

The role requires deep troubleshooting, strong project leadership, and hands-on experience with cloud platforms, automation, and security-focused practices.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• 5+ years of systems engineering, infrastructure operations, or related role.
• Experience leading technical initiatives and mentoring junior team members.
• Experience with cloud hybrid architectures and identity integrations.
• Experience with compliance frameworks and audit evidence collection in regulated environments.
• Advanced experience with Azure, AWS, Google Cloud, Terraform, Bicep, CloudFormation, Kubernetes, or related platform technologies.
• Experience designing hybrid connectivity, identity integration, observability, backup, recovery, or platform security patterns.
• Experience in insurance, financial services, regulated environments, or complex enterprise technology organizations.
• Role-aligned certifications (Microsoft, VMware, Linux, cloud provider, or security-focused credentials).

Responsibilities

• Lead infrastructure projects from design through implementation, including scope definition, risk assessment, stakeholder updates, and post-implementation validation.
• Serve as primary escalation point for complex incidents; coordinate cross-team troubleshooting and drive root cause analysis and permanent fixes.
• Design and maintain secure configuration baselines for servers and core services; validate compliance and remediate drift.
• Own patching and lifecycle strategies for assigned platforms, including prioritization based on vulnerability severity and business impact.
• Develop system-specific operational policies and runbooks; ensure procedures are clear, tested, and adopted by the team.
• Mentor and coach Systems Engineer I-II staff through pairing, reviews, and skills development plans; provide feedback on execution quality.
• Implement automation to reduce manual work (provisioning, reporting, health checks, maintenance tasks) and improve consistency.
• Plan and execute backup and disaster recovery strategies for assigned services; lead resiliency testing and track remediation to closure.
• Partner with Security to respond to audits, vulnerability assessments, and control reviews; provide evidence and implement corrective actions.
• Evaluate and recommend infrastructure tools and services; perform technical validation, proof-of-concept work, and implementation planning.
• Collaborate with Network, Cloud, Application, and Service Desk teams to ensure end-to-end service reliability and secure integration patterns.
• Produce clear technical documentation, architecture diagrams, and decision records to support operations and knowledge transfer.

Skills

Windows Server

Linux

PowerShell

Bash

Security fundamentals

Documentation

Project leadership

Observability

Backup and recovery

Education

Bachelor's Degree in Computer Science/Information Technology or related field

Tools

Azure

AWS

Google Cloud

Terraform

Bicep

CloudFormation

Kubernetes

Job description

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at www.alliant.com.

SUMMARY

Responsible for being the senior, hands-on engineer responsible for designing, implementing, and improving infrastructure services that support Alliant Insurance Services, Inc. at scale. This role leads technical workstreams, mentors junior engineers, and drives measurable improvements in reliability, security, and operational efficiency. The engineer strengthens the organization's security posture by defining secure standards, proactively reducing risk, and ensuring systems are resilient and auditable. Success requires deep troubleshooting ability, strong project leadership, and disciplined operational practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead infrastructure projects from design through implementation, including scope definition, risk assessment, stakeholder updates, and post-implementation validation.
• Serve as a primary escalation point for complex incidents; coordinate cross-team troubleshooting and drive root cause analysis and permanent fixes.
• Design and maintain secure configuration baselines for servers and core services; validate compliance and remediate drift.
• Own patching and lifecycle strategies for assigned platforms, including prioritization based on vulnerability severity and business impact.
• Develop system-specific operational policies and runbooks; ensure procedures are clear, tested, and adopted by the team.
• Mentor and coach Systems Engineer I-II staff through pairing, reviews, and skills development plans; provide feedback on execution quality.
• Implement automation to reduce manual work (provisioning, reporting, health checks, maintenance tasks) and improve consistency.
• Plan and execute backup and disaster recovery strategies for assigned services; lead resiliency testing and track remediation to closure.
• Partner with Security to respond to audits, vulnerability assessments, and control reviews; provide evidence and implement corrective actions.
• Evaluate and recommend infrastructure tools and services; perform technical validation, proof-of-concept work, and implementation planning.
• Collaborate with Network, Cloud, Application, and Service Desk teams to ensure end-to-end service reliability and secure integration patterns.
• Produce clear technical documentation, architecture diagrams, and decision records to support operations and knowledge transfer.

QUALIFICATIONS

EDUCATION/EXPERIENCE

• Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Five (5) or more years of systems engineering, infrastructure operations, or a closely related role.
• Demonstrated experience leading technical initiatives and mentoring junior team members.
• Experience with cloud hybrid architectures and identity integrations.
• Experience with compliance frameworks and audit evidence collection in regulated environments.
• Advanced experience with Azure, AWS, Google Cloud, Terraform, Bicep, CloudFormation, Kubernetes, or related platform technologies.
• Experience designing hybrid connectivity, identity integration, observability, backup, recovery, or platform security patterns.
• Experience in insurance, financial services, regulated environments, or complex enterprise technology organizations.
• Role-aligned certifications (Microsoft, VMware, Linux, cloud provider, or security-focused credentials).

SKILLS

• Strong administration and engineering experience in Windows Server and/or Linux, including performance tuning and advanced troubleshooting.
• Proven ability to design and implement infrastructure services (identity components, management tools, monitoring, endpoint or server management platforms).
• Competence with infrastructure automation (PowerShell, Bash, and/or configuration tools) with a focus on repeatability and auditability.
• Strong understanding of security fundamentals for infrastructure: hardening, secure authentication, logging, vulnerability remediation, and privileged access controls.
• Experience leading projects and coordinating stakeholders; able to translate technical tradeoffs into business impacts.
• Excellent documentation skills: can produce runbooks and diagrams that others can reliably follow.
• Ability to define operational metrics and improve them (availability, incident volume, time to recovery, patch compliance).

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [e-mail]

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits