Cloud Systems Administrator
Edgesource Corp.
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Benefits offered by this job
Job summary
Edgesource Corporation is seeking a highly motivated Cloud Systems Administrator in Chantilly, VA. The role focuses on cloud computing, help desk operations, and maintaining uptime for our clients and internal teams.
The ideal candidate will have a TS/SCI clearance, 3+ years in IT support with cloud exposure, and certifications such as Security+, AWS, or Azure. You will work in a hybrid environment, collaborating with the Engineering Systems Administration department.
Qualifications
- Active TS/SCI security clearance required.
- 3+ years in IT support with a focus on cloud and help desk.
- Strong IT security principles and best practices.
- Excellent communication and interpersonal skills.
- Experience with cloud environments (AWS/Azure/OpenStack).
Responsibilities
- Manage and maintain customer systems and cloud solutions for uptime.
- Provide technical support to internal and external customers.
- Monitor system performance and security; address issues promptly.
- Update documentation on configurations and procedures.
- Develop and implement IT policies ensuring compliance.
- Collaborate with IT team on new technologies.
- Ensure help desk requests are addressed promptly and accurately.
Skills
Job description
Edgesource is seeking highly motivated individuals to contribute to our teams in a variety of roles. If you are dedicated to client success, have a desire to support leading programs, and value a culture of contribution, we want to talk to you!
Edgesource is an Equal Opportunity employer committed to offering competitive salaries and benefits packages for all employees.
open job opportunities about our culture
Edgesource is committed to offering its employees a comprehensive benefits package that promote a healthy work-life balance, provide security and assurance that your individual health needs are met, and support your life goals as part of the Edgesource family! Below, you will find examples of some of the benefits we offer:
Edgesource trusts our employees to meet their job requirements and manage their time effectively.
A combination of remote and onsite work environments balance the needs of our employees and customers.
Edgesource is dedicated to contributing to your retirement future.
Edgesource is a family friendly company recognizing the importance of welcoming your new addition.
Providing an array of choices to meet your individual healthcare related needs are provided by the company.
Offering employees the opportunity to further their education and/or job related training.
Chantilly, VA (Hybrid)
Full time
Hybrid
Engineering Systems Administration
- $90K – $110K
For over 25 years, Edgesource Corporation has served as an innovative technology service provider for the Department of Defense (DOD), Department of Homeland Security (DHS), Department of State (DOS), the U.S. Intelligence Community, Law Enforcement, and other federal, state, and commercial clients locally, nationally, and abroad. From providing boutique technical solutions in support of the DOD Counter Unmanned Aerial Systems (CUAS) mission set to addressing the most critical Cybersecurity threats facing our nation as a prime contractor with the DHS Cybersecurity & Infrastructure Security Agency (CISA), a career at Edgesource is an opportunity to do meaningful, interesting, and impactful work.
Edgesource is seeking a highly motivated and experienced Cloud Systems Administrator. The ideal candidate will have a strong technical background with expertise in cloud computing and help desk operations. The role involves managing the company's systems and networks, ensuring maximum uptime, and providing excellent technical support to our internal and external customers. The successful candidate must be able to work independently and as part of a team in a fast-paced environment, responding promptly to critical issues and maintaining high-quality standards. This role has the potential for rotating shift work.
- Manage and maintain the customer’s systems and cloud-based solution, ensuring maximum uptime and performance.
- Provide technical support to internal and external customers, including troubleshooting and resolving complex technical issues.
- Monitor system performance and security, proactively identifying and addressing potential issues before they become critical.
- Maintain and update documentation related to system configurations, procedures, and policies.
- Develop and implement IT policies and procedures that ensure compliance with relevant laws, regulations, and industry standards.
- Work closely with the IT team to plan and implement new technologies and solutions.
- Ensure that all help desk requests are addressed promptly, accurately, and professionally.
- Maintain and troubleshoot cloud-based systems, including AWS, Azure, OpenStack, and optimize performance and cost-effectiveness.
- Perform routine system backups and disaster recovery procedures.
- Conduct training for internal and external customers on system and network administration, cloud computing, and other relevant IT topics.
- Active TS/SCI security clearance
- 3+ years of experience in a IT Support functionality role, with a strong focus on cloud-based solutions and help desk operations
- Solid understanding of IT security principles and best practices
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
- Exposure to a cloud environment
- Security+ and AWS/Azure certification (Will re-imburse if you don’t already have it)
- Security+ and AWS/Azure certification
As an ISO 9001:2015 certified and CMMI Level 3 appraised small business, Edgesource specializes in providing a variety of technical solutions to include software development, database services, enterprise networking, data center virtualization, and management support. We are always seeking top-talent to join our team in helping to address the most critical technical challenges facing our nation.
At Edgesource, we understand that our employees are our greatest asset, and as such we offer a wide array of benefits to support the well-being of our staff to include:
- Flexible PTO Policy + 11 Paid Holidays
- Flexible Work Schedules (Remote / Hybrid)
- Medical / Dental / Vision / Flexible Spending Account (FSA)
- 401k Plan with Match
- Tuition & Professional Development Support
- Commuter Benefits
- Bonus & Employee Referral Programs
- Career Growth Opportunities
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Edgesource is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact our Recruiting Department by email at recruiting@edgesource.com or by phone at (703) 837-0550
Compensation Range: $90K - $110K
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