Cloud Solution Architect (ModernWork)

Concentrix; Massachusetts; Hybrid; USD 120,000 - 190,000; Full time

Job summary

Concentrix is seeking an experienced Cloud Solution Architect to support customers with a strong ModernWork focus, specializing in SCCM/ConfigMgr, Intune, Exchange Server and Exchange Online. The CSA will act as a trusted advisor, guiding modernization, security, and optimization of endpoint management in hybrid environments.

You will design and implement architectures across SCCM, Intune, Autopilot, and Entra ID, lead migration journeys to modern management, and provide hands-on engineering and

Qualifications

• Hands-on expertise with SCCM/ConfigMgr architecture and admin tasks.
• Experience planning and implementing Intune and co-management.
• Knowledge of Exchange Server and Exchange Online in hybrid setups.
• Familiarity with Entra ID/Azure AD and conditional access.
• Ability to design modern endpoint management for Enterprise.

Responsibilities

• Design, implement, and optimize enterprise endpoint management with SCCM and Intune.
• Lead modernization roadmaps and migration journeys to Microsoft cloud management.
• Architect hybrid and co-management solutions across SCCM and Intune.
• Provide deployment guidance, troubleshooting, and operational readiness support.
• Collaborate with customers on Windows Autopilot and policy configurations.

Skills

SCCM/ConfigMgr

Microsoft Intune

Exchange Server/Online

Active Directory

Entra ID / Azure AD

Co-management

Windows Autopilot

Hybrid environments

Endpoint security

Tools

SCCM

Intune

Exchange Online

Active Directory

Entra ID

Job description

We are looking for an experienced Cloud Solution Architect (CSA) to supportour customer with a strong specialization in ModernWork skillset, particularly Microsoft Configuration Manager (SCCM/ConfigMgr) Microsoft Intune and Exchange Server and Exchange OnlineThe CSA will act as a trusted technical advisor, helping customers modernize, secure, and optimize their endpoint management environments while accelerating the adoption of Microsoft cloud technologies. The role combines hands-on technical expertise, solution architecture, customer-facing delivery, troubleshooting, and technical advisory responsibilities.The successful candidate will have strong expertise in SCCM and Intune, complemented by working knowledge of Microsoft Exchange, Active Directory, and Microsoft Entra ID, enabling them to support complex hybrid environments and end-to-end Microsoft 365 scenarios.Key Responsibilities:Endpoint Management & ArchitectureDesign, implement, and optimize enterprise endpoint management solutions based on Microsoft Configuration Manager (SCCM/ConfigMgr) and Microsoft Intune.Assess existing endpoint management environments and define modernization roadmaps aligned with Microsoft best practices.Design cloud-native, hybrid, and co-management architectures across SCCM and Intune.Lead or support migration journeys from traditional SCCM environments toward modern management with Microsoft Intune.Design and implement Windows Autopilot and zero-touch provisioning scenarios.Configure and optimize device configuration, application deployment, compliance policies, update management, and endpoint security.Provide technical guidance during deployment, troubleshooting, optimization, and operational readiness phases.Primary Technical Skills:Microsoft Configuration Manager – SCCM / ConfigMgrStrong hands-on experience with:SCCM architecture and infrastructure designSCCM installation, configuration, and administrationApplication and software deploymentOperating System Deployment (OSD)Software Update ManagementClient management and troubleshootingSCCM infrastructure health and optimizationDistribution Points and content managementEndpoint inventory and reportingSCCM security and role-based administrationSCCM integration and Co-management with Microsoft IntuneMigration and modernization strategiesMicrosoft IntuneDeep technical knowledge and hands-on experience with:Intune architecture and administrationWindows 10/11 device managementDevice enrollment and provisioningWindows AutopilotConfiguration ProfilesCompliance PoliciesApplication deployment and managementWindows Update managementEndpoint Security policiesConditional Access integrationMicrosoft Entra ID integrationSCCM/Intune Co-managementCloud-native endpoint managementTroubleshooting and operational optimizationMicrosoft ExchangeWorking knowledge of:Exchange Server and Exchange OnlineExchange hybrid environmentsMail flow and connectorsExchange Online administrationExchange security conceptsMicrosoft 365 integrationExchange migrations and hybrid configurationsActive Directory / Microsoft Entra IDWorking knowledge of:Active Directory Domain ServicesGroup PolicyUsers, groups, and computer managementAuthentication and authorization conceptsHybrid identityMicrosoft Entra IDEntra ID Join and Hybrid Entra ID JoinIdentity integration with IntuneConditional AccessDevice identity and complianceIdentity troubleshootingProfessional Skills:Strong customer-facing and consulting skills.Excellent verbal and written communication skills in English, fluent French&ArabicAbility to explain complex technical concepts to technical and non-technical audiences.