Cloud Site Reliability Engineer II

Barracuda; Ann Arbor (MI); Ibrido; USD 120.000 - 160.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity options

Health benefits

401(k) matching

Career growth

Flexible PTO

Volunteer opportunities

Descrizione del lavoro

Barracuda is seeking a Cloud Site Reliability Engineer II to join the CloudOps Platform team. You will focus on observability, monitoring, dashboards, and automation systems powering Barracuda’s multi-tenant Kubernetes platform across AWS and Azure.

You’ll design Grafana dashboards, establish alerting with SLO/SLI tracking, and automate deployments using ArgoCD and Terragrunt. Strong scripting in Python or Bash, Kubernetes experience, and curiosity for AI tooling will help you thrive.

Competenze

• 2–4 years of experience with public cloud infrastructure (AWS/Azure).
• 1–2+ years deploying or operating containerized workloads in Kubernetes (EKS/AKS).
• Experience configuring dashboards in modern observability stacks (Grafana, ELK, Splunk).
• IaC experience with Terraform/Terragrunt and GitOps workflows (ArgoCD/Flux).
• Scripting in Python or Bash; Go a plus.
• Curiosity to use AI coding tools in engineering workflows.

Mansioni

• Operate, scale, and automate centralized telemetry infrastructure (Loki, Mimir/Prometheus, Tempo, Grafana).
• Design intuitive Grafana dashboards and health overviews for platform services and clusters.
• Establish reliable alerting, SLO/SLI tracking, and notification routing to detect degradation.
• Automate deployment of log collectors, metric exporters, and monitoring agents across multi-cluster environments using GitOps and Terragrunt.
• Contribute to Kubernetes platform health, performance tuning, and modernization.
• Leverage AI coding tools to build automation, diagnostic tooling, and scripts.
• Collaborate with product and tenant teams on observability onboarding and performance troubleshooting.

Conoscenze

Kubernetes

Grafana

Terraform

Terragrunt

GitOps

Python

Bash

Cloud platforms

Monitoring

Strumenti

AWS

Azure

Prometheus

Mimir

Loki

Tempo

OpenTelemetry

ArgoCD

GitHub Actions

Helm

Kustomize

Descrizione del lavoro

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

As a Cloud Site Reliability Engineer II on the CloudOps Platform team, you will focus on the observability, monitoring, dashboards, and automation systems that power Barracuda’s next-generation multi-Tenant Kubernetes platform. While your primary mission centers on delivering deep operational visibility, reliable telemetry pipelines, and proactive alerting, you will also play a key role in improving the broader Kubernetes platform running across AWS and Azure.

Tech Stack Exposure

• Observability & Monitoring: Grafana, Prometheus / Mimir, Loki, Tempo, OpenTelemetry / Grafana Alloy, Sloth (SLOs), Alertmanager
• Orchestration & Compute: Kubernetes (AWS EKS, Azure AKS), Helm, Kustomize
• IaC & Cloud Provisioning: Terragrunt, Terraform
• GitOps & CI/CD: ArgoCD, GitHub Actions
• Public Clouds: Amazon Web Services (AWS), Microsoft Azure
• Languages & Scripting: Python, Bash (Go is a plus)
• AI Developer Tooling: Claude Code, OpenCode, Codex CLI, GitHub Copilot

What You’ll Be Working On

• Operating, scaling, and automating our centralized LGTM telemetry infrastructure (Loki for logs, Mimir/Prometheus for metrics, Tempo for distributed tracing, and Grafana for unified visualization).
• Designing intuitive, high-impact Grafana dashboards and executive health overviews for platform services, Kubernetes clusters, and tenant workloads.
• Establishing reliable alerting strategies, SLO/SLI tracking (via Sloth), and notification routing to detect and resolve degradation before it impacts production systems.
• Automating the deployment of log collectors, metric exporters, and monitoring agents across multi-cluster EKS and AKS environments using GitOps (ArgoCD) and Terragrunt.
• Directly contributing to core MTK Kubernetes platform health, performance tuning, and infrastructure modernization.
• Leveraging modern AI coding tools (Claude Code, OpenCode, Codex CLI) to build automation, diagnostic tooling, and operational scripts.
• Collaborating closely with internal product and tenant teams to assist with observability onboarding, distributed tracing instrumentation, and performance troubleshooting.

What You Bring To The Role

• 2–4 years of experience working with public cloud infrastructure (AWS and/or Azure) with a strong passion for observability, monitoring, and systems reliability.
• 1–2+ years of hands‑on experience deploying, operating, or troubleshooting containerized workloads in Kubernetes (EKS/AKS).
• Practical experience configuring, operating, or building dashboards in modern observability stacks (Grafana, ELK, Splunk, etc).
• Working knowledge of Infrastructure as Code using Terraform and/or Terragrunt, and GitOps delivery workflows (ArgoCD or Flux).
• Solid scripting skills in Python or Bash for system automation, telemetry pipelines, and operational tooling (Go is a plus).
• Curiosity and eagerness to leverage AI coding agents (Claude Code, OpenCode, Codex CLI, GitHub Copilot) in everyday engineering workflows.
• Strong analytical troubleshooting instincts, clear communication skills, and a collaborative team mindset.

What You’ll Get From Us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

• Equity, in the form of non-qualifying options
• High-quality health benefits
• Retirement Plan with employer match
• Career-growth opportunities
• Flexible Time Off and Paid Time Off benefits
• Volunteer opportunities