Cloud Platforms Director

Pacific Life; Charlotte (NC); On-site; USD 168,000 - 205,000; Full time

Benefits offered by this job

Life insurance

Parental leave

Paid time off

401(k)

Relocation assistance

Job summary

Pacific Life in Charlotte, NC is seeking a Cloud Platforms Director to lead our cloud platform engineering strategy, systems, and teams across the US, UK, and APAC. You will partner with business and IT leaders to scale secure, resilient cloud environments and drive cost-efficient operations.

This senior role requires 10+ years in cloud management, a 4-year degree, and a proven ability to translate complex technical concepts into executive proposals, while building a high-performing, globally

Qualifications

• 10+ years of experience in cloud platform management and IT infrastructure.
• 4-year degree or equivalent experience.
• Ability to generate executive-level proposals and communications.
• Proven track record leading global infrastructure operations teams.
• Strong understanding of security, identity, networking, cloud technologies, and hybrid environments.
• Knowledge of security frameworks (ISO 27001, SOC 2, HIPAA, GDPR).
• Foundational understanding of CI/CD and pipeline orchestration.
• Budgeting and cost-optimization experience.
• Disaster recovery planning, incident management, and operational risk mitigation.
• Experience in regulated industries or high-availability environments.

Responsibilities

• Develop and execute a strategic roadmap for cloud platform engineering.
• Lead a team of cloud platform engineers and foster excellence.
• Ensure cloud platforms are scalable, secure, cost-effective, and resilient.
• Collaborate with leadership to gather requirements and ensure the cloud platform meets stakeholder needs.
• Manage vendor relationships, negotiate contracts, and oversee third-party services.
• Develop and run a global service line to automate cloud workloads, supported by KPIs and KRIs.
• Collaborate with executive leadership to align global compute strategies with IT and business goals.
• Monitor industry trends and emerging technologies to maintain a competitive edge.

Skills

Cloud platform management

Infrastructure leadership

Security & compliance

CI/CD concepts

Budgeting & cost optimization

Disaster recovery planning

Kubernetes & IaC

AI governance

Global, multi-site operations

Education

4-year degree or equivalent experience

Tools

Kubernetes

Terraform / IaC

CI/CD pipelines

Job description

life insurance, parental leave, paid time off, 401(k), relocation assistance

United States, North Carolina, Charlotte

Jul 17, 2026

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We're actively seeking a talented Cloud Platforms Director to join our Cloud & Compute Platforms team in our beautiful new Charlotte, NC office. Relocation Assistance may be provided.

As Cloud Platforms Director, you'll fill an exciting new role in Pacific Life's growth and long-term success by evolving the strategic direction of our cloud platforms and infrastructure. You'll be an early builder of our excellent company culture in our amazing new Charlotte offices. You will lead other leaders and global teams of high-performing engineers. You'll partner with extremely talented business leaders across the US, UK, and APAC regions to enable our growth. This is a wonderful opportunity for a motivated leader to make their mark and help set the direction.

How you'll help us move forward:

• Develop and execute a strategic roadmap for cloud platform engineering, aligning with business and IT objectives.
• Lead a team of experienced cloud platform engineers, fostering a culture of excellence, collaboration, and continuous improvement.
• Ensure that our cloud platforms are scalable, performant, resilient, secure, and cost-effective
• Collaborate with business and technology leadership to gather requirements and ensure the cloud platform meets the needs of our stakeholders
• Manage vendor relationships, negotiate contracts, and oversee third-party services
• Develop and run a comprehensive service line in a global setting to automate and run cloud workloads, supported by KPIs and KRIs
• Collaborate with executive leadership and stakeholders to align global compute strategies with broader IT and business goals
• Monitor industry trends and emerging technologies to maintain a competitive edge

The experience you bring:

• 10+ years of experience in cloud platform management, IT infrastructure, or related fields.
• 4-year degree or equivalent experience
• Ability to generate executive-level proposals, presentations, and other communications content that speaks to all levels of technical, business, and financial leaders.
• Proven track record of leading infrastructure operations teams, preferably in a global environment
• Strong understanding of security, identity, networking, cloud technologies, and hybrid environments.
• Knowledgeable about compliance and security frameworks (e.g., ISO 27001, SOC 2, HIPAA, GDPR.
• Foundational understanding of CI/CD practices and pipeline orchestration.
• Budgeting and financial management experience, including cost optimization strategies.
• Hands-on experience with disaster recovery planning, incident management, and operational risk mitigation.
• Experience working in regulated industries or high-availability environments

What makes you stand out:

• AWS or other public Cloud Service Provider certifications
• Experience leading global, multi-site infrastructure operations in an enterprise environment.
• The ability to manage hybrid cloud infrastructures and integrate on-premises data centers with public cloud providers.
• Expertise and experience managing Kubernetes clusters, Infrastructure as Code, and other modern deployment paradigms.
• Demonstrated use of AI capabilities; experience building guardrails for use of AI services

You can be who you are.

People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$167,850.00 - $205,150.00