Cloud Operations Manager

bcmcllc

Arlington (VA)

On-site

USD 100,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Extremely competitive salary

95% employer paid medical, dental, & vision coverages

401k with company match

11 standard holidays & 3 weeks of annual leave

Job summary

bcmcllc is seeking a Cloud Operations Manager in Arlington, Virginia, to lead the management of secure cloud engagement kits for critical incident response. This role involves ensuring rapid deployment, maintenance, and compliance with security protocols while coordinating with federal stakeholders.

The ideal candidate will have 8+ years of experience in cloud operations, strong leadership skills, and expert knowledge of AWS. The position offers a competitive salary, extensive benefits, and supports mission-critical cybersecurity operations.

Qualifications

8+ years of experience in cloud operations or infrastructure management.
3+ years of management or team leadership experience.
Expert knowledge of AWS cloud services and architecture.
Strong understanding of cybersecurity principles and incident response operations.
Ability to work under pressure and meet critical deadlines.

Responsibilities

Oversee provisioning and fulfillment of engagement kit requests within eight business hours.
Manage decommissioning and secure termination of engagement kits.
Coordinate with engagement leads and government stakeholders.
Produce and deliver weekly operational reports.
Lead incident response and troubleshooting for cloud infrastructure.
Ensure compliance with security protocols.

Skills

Cloud Operations Management

AWS Cloud Services

Cybersecurity Principles

Incident Response Operations

Team Leadership

Excellent Communication

Resource Allocation

Education

Bachelor's degree in Computer Science or related field

High school diploma and 10+ years of directly relevant experience

Tools

DevOps methodologies and tools

Job description

BCMC is supporting a U.S. Government customer to provide rapid deployment and management of secure cloud-based engagement kits for cyber incident response and threat hunting operations. As part of the Engagement Support Services (ESS) contract, this program enables analysts to quickly access the tools and environments they need to investigate cyber threats affecting federal agencies, state and local governments, and critical infrastructure. Working on this team means directly supporting the nation's cybersecurity defenders by ensuring they have reliable, scalable, and secure cloud infrastructure available within hours of a cyber incident—helping protect America's digital infrastructure when it matters most.

The Cloud Operations Manager will lead the end-to-end management of Bespin cloud engagement kits, ensuring rapid deployment, maintenance, and retirement of cloud-based infrastructure supporting critical incident response and threat hunting operations. This position requires strong leadership, technical acumen, and the ability to coordinate cross-functional teams in high-stakes operational environments. Serving as the operational lead, you will be the primary point of contact for government stakeholders while coordinating cloud infrastructure operations and technical capability delivery throughout the engagement lifecycle.

Responsibilities

Oversee provisioning and fulfillment of engagement kit requests within eight business hours of federal authorization
Manage decommissioning and secure termination of engagement kits following data archival confirmation
Coordinate with engagement leads, analysts, case managers, and federal leadership to ensure mission alignment
Produce and deliver weekly operational reports summarizing engagement kit status, health, and performance metrics
Lead incident response and troubleshooting efforts for cloud infrastructure issues
Manage resource allocation, scaling operations to match engagement requirements
Ensure compliance with security protocols including TLS 1.2/1.3 encryption and hardened cloud configurations
Oversee software license management and coordinate hardware shipments when required
Develop and implement continuous improvement initiatives for cloud operations
Serve as primary liaison between technical teams and government stakeholders

Required Skills

U.S. Citizenship
Must have an active TS/SCI clearance
Must be able to obtain DHS Suitability
8+ years of experience in cloud operations or infrastructure management
3+ years of management or team leadership experience
Expert knowledge of AWS cloud services and architecture
Strong understanding of cybersecurity principles and incident response operations
Experience managing 24/7 operational environments
Excellent communication skills with ability to brief senior leadership
Demonstrated ability to work under pressure and meet critical deadlines

Desired Skills

Experience supporting federal government programs
Background in cybersecurity operations or threat hunting
Experience with DevOps methodologies and tools

Required Education

Bachelor's degree in Computer Science, Information Technology, or related field, or high school diploma and 10+ years of directly relevant experience

Desired Certifications

AWS Certified Solutions Architect or similar cloud certification
PMP

Our Company Overview

Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promoting the highest quality and services to all of our clients.

Benefits