Cloud Operations Engineer (Req # 1380)

eplusinc; Herndon (VA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Employee stock purchase program

Paid time off

Job summary

ePlus is seeking a Cloud Operations Engineer to join a team delivering Azure-based managed services. You will deploy, automate, and maintain Azure production environments, ensuring security, performance, and governance while supporting customer workloads in the public cloud.

You will drive improvements in architecture and processes, participate in on-call rotations, and work with diverse teams across multiple engineering domains to deliver reliable cloud solutions.

Qualifications

• 2+ years of experience in deploying and supporting of Azure environments.
• 3+ years of experience in deploying and supporting complex datacenter and/or public cloud environments.
• Azure Certified DevOps Engineer Expert certification or other Azure related certification preferred
• Strong Written and Verbal Communication Skills
• Experience in customer facing consulting or support roles is a plus
• Azure experience with multiple IaaS and PaaS services
• Ability to troubleshoot complex, interdisciplinary public cloud technical issues
• Ability to work in a diverse and geographically dispersed team environment
• Excellent written and verbal communication skills with the ability to work with a wide range of Customers across different verticals
• Experience in code development in at least one high-level programming language
• Cloud networking experience with services such as VNETs, ExpressRoute, VPN, Azure Firewall, Azure vWAN, Azure App Gateway, Azure Load Balancer, FrontDoor, and Traffic Manager
• Experience working in a complex CI/CD pipeline to include tools such as Azure DevOps
• Infrastructure as Code (IaC) skillsets to include Azure Bicep, ARM Templates and/or other toolsets such as Terraform
• Knowledge of operating system administration to include Linux and Windows
• Microsoft technologies to include Active Directory, SQL, Patch Management, Certificate Services
• SIEM technologies to include Microsoft Sentinel and other Enterprise SIEMs such as Splunk
• Cloud Identity to include Active Directory and Azure Active Directory
• Cloud Security services to include Defender for Cloud, Key Vault, Azure Firewall, Azure WAF
• Kubernetes/Container security solutions such as Aqua and Palo Alto Prisma Cloud
• Knowledge of business continuity practices to include multi-region Disaster Recovery and Backup
• Kubernetes systems administration
• Experience with application load testing and quality assurance activities

Responsibilities

• Deployment, management, and maintenance of Azure production environments.
• Ensuring availability, performance, security, governance and scalability of Azure production systems.
• Management of creation, release, and configuration of production systems.
• System troubleshooting and problem resolution across various application domains and platforms.
• Validation of new customer deployments.
• Deployment in conjunction with best practice design and governance.
• Providing recommendations for architecture and process improvements.
• Deployment and configuration of systems for metrics, logging, and monitoring on Azure platform.
• Maintenance and management of tools for automation of different operational processes.
• Participate regularly as a primary resource in an on-call rotation.

Skills

Azure

CI/CD pipelines

Infrastructure as Code

Kubernetes security

Disaster Recovery

Linux administration

Windows administration

On-call support

Customer-facing communication

Education

Azure DevOps Engineer Expert certification

Tools

Azure DevOps

Terraform

ARM Templates

Bicep

Splunk

Aqua Security

Job description

Overview

As a Cloud Operations Engineer, you will be responsible for working in a team-based environment supporting our customers running workloads in the public cloud. You will work in conjunction with your team to foster heightened customer experience and drive technical innovation in the managed services practice.

Your Impact

• Deployment, automation, management, and maintenance of Azure production environments
• Ensuring availability, performance, security, governance and scalability of Azure production systems via various monitoring, logging, and other toolsets
• Management of creation, release, and configuration of production systems
• System troubleshooting and problem resolution across various application domains and platforms.
• Validation of new customer deployments.
• Deployment in conjunction with best practice design and governance.
• Providing recommendations for architecture and process improvements.
• Deployment and configuration of systems for metrics, logging, and monitoring on Azure platform.
• Maintenance and management of tools for automation of different operational processes.
• Participate regularly as a primary resource in an on-call rotation.

Qualifications

• 2+ years of experience in deploying and supporting of Azure environments
• 3+ years of experience in deploying and supporting complex datacenter and/or public cloud environments
• Azure Certified DevOps Engineer Expert certification or other Azure related certification preferred
• Strong Written and Verbal Communication Skills
• Experience being with customer facing consulting or support roles is a plus
• Azure experience with multiple IaaS and PaaS services
• Ability to troubleshoot complex, interdisciplinary public cloud technical issues
• Ability to work in a diverse and geographically dispersed team environment with multiple engineering resources of varying skillsets and responsibilities
• Excellent written and verbal communication skills with the ability to work with a wide range of Customers across different verticals
• Experience in code development in at least one high-level programming language
• Cloud networking experience with services such as VNETs, ExpressRoute, VPN, Azure Firewall, Azure vWAN, Azure App Gateway, Azure Load Balancer, FrontDoor, and Traffic Manager
• Experience working in a complex CI/CD pipeline to include tools such as Azure DevOps
• Infrastructure as Code (IaC) skillsets to include Azure Bicep, ARM Templates and/or other toolsets such as Terraform
• Knowledge of operating system administration to include Linux and Windows
• Microsoft technologies to include Active Directory, SQL, Patch Management, Certificate Services
• SIEM technologies to include Microsoft Sentinel and other Enterprise SIEMs such as Splunk
• Cloud Identity to include Active Directory and Azure Active Directory
• Cloud Security services to include Defender for Cloud, Key Vault, Azure Firewall, Azure WAF
• Kubernetes/Container security solutions such as Aqua and Palo Alto Prisma Cloud
• Knowledge of business continuity practices to include multi-region Disaster Recovery and Backup
• Kubernetes systems administration
• Experience with application load testing and quality assurance activities

Position Specifics

The initial base salary range for this position is expected to be between $125,000 and $150,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values

Respectful communication and cooperation: